Job Description

Field Coordinator \xe2\x80\x93 LCL

Mosaic is looking for a dedicated, highly motivated, and highly organized individual to join our Retail Team as a Field Coordinator. The Field Coordinator will be responsibility for managing a team of approx. 60 Brand Ambassadors for our In-retail store demonstrations. This will include grocery & liquor store demonstrations.

It is the coordinator\xe2\x80\x99s responsibility to manage and grow their team, while coaching and mentoring to ensure quality and exceptional in store experiences at our retail establishments. A Coordinator will be required to conduct store visits during activations to gather information for our clients and build and maintain relationships with Store Managers. The coordinator will work closely with our account, asset, training and operations team, and will report to the Regional Manager.

Responsibilities

• Manage &schedule approx. 60 Brand Ambassadors
• Maintain a 95-100% execution compliance rate, and a 100% BA survey compliance rate
• Forecast open recruitment needs 6 weeks out \xe2\x80\x93 conduct interviews
• Assist recruitment team with sourcing for new Brand Ambassadors
• Review all program training materials
• Approve and correct time keeping reports
• Read surveys (reports) submitted by BAs
• Achieve 20 % weekly visitations for locations in your area
• Maintain cleanliness and organization of back-room supply areas \xe2\x80\x93 order supplies as needed
• Deliver or ship supplies and liquor sampling kits to new BAs
• Regularly send out communication emails to your Brand Ambassadors
• Build team relationships \xe2\x80\x93 train & coach new hires
• Conduct new BA Orientation Training sessions
• Address any HR &payroll issues
• Attend weekly meetings, being prepared to discuss weekly compliance
• Practice and teach best and safe practices in field
• Reporting/analysis with all program insights, competitor insights and Brand Ambassador insights.

Qualifications

Requirements

• Previous experience with managing large teams
• Previous experience in working retail, particularly grocery or liquor chains
• Ability to manage multiple tasks and changing priorities
• Experience with Excel
• Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
• Must be available on weekends \xe2\x80\x93 days off are Tues & Wed
• Must have access to a vehicle
• Ability to work independently and as part of a team
• Ability to handle a fast-paced work environment with changing priorities and projects
• Strong written and verbal communication skills
• Liquor and Food Certification is a bonus

Why Mosaic?

Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world\xe2\x80\x99s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we\xe2\x80\x99re making the next chapter of everyone\xe2\x80\x99s story the most memorable one yet.

DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

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