Job Description

POSITION TITLE:

Fibre Installer

LOCATION:

Parry Sound, Carling, Bracebridge, Gravenhurst, Huntsville, Muskoka Region

REPORTS TO:

Fibre Manager

COMPANY:

Vianet is a well-established, customer-focused telecommunications company serving both urban and rural Ontario. We offer internet access across a variety of mediums such as our own fibre and wireless infrastructure, and third-party DSL and cable services. We also provide phone service, high-definition television services in select areas, as well as a variety of business services.

Our team is driven by innovation, integrity and a passion for delivering outstanding service to all of our customers.

We are seeing a full-time, dedicated, reliable fibre installer to join our fibre division in the Parry Sound and Muskoka areas. If you are someone who enjoys hands-on technical work, problem solving and working directly with customers, this role could be a great fit. We know that the right people in the right positions can do incredible things, and we love watching that happen!

SUMMARY:

As a fibre installer, you will be responsible for the installation, servicing, and maintenance of fibre optic networks at residential and business sites. This includes splicing fibre optic cables, testing connections, troubleshooting technical issues, and ensuring a high standard of quality and customer service. The role requires working various shifts including days, evenings, weekends, and occasional out-of-town assignments.

POSITION RESPONSIBILITIES:

Representing Vianet professionally during field work and customer interactions

Driving a company vehicle to residential and business sites for service calls

Performing installations, upgrades, and maintenance of fibre infrastructure

Completing all physical tasks: running cables, using ladders, operating bucket trucks, and installing equipment

Testing, troubleshooting, and resolving service or network issues

Maintaining accurate service records and communicating effectively with team members

Establishing and maintaining relationships with customers.

Adhering to all safety protocols and company policies

Perform occasionally out of town and do overnight work as required.

EXPERIENCE / KNOWLEDGE REQUIRED:

Previous experience in telecommunications or technical field preferred

Valid Ontario G-class driver's license with a clean abstract

Strong computer skills and technical aptitude

Comfortable working at heights (ladders, rooftops, bucket trucks)

Safety-conscious with required certifications (or willing to obtain):

o Working at Heights, Fall Arrest, WHMIS, First Aid/CPR, Bucket Truck, Ladder Safety (Vianet will provide safety training)

Strong communication and customer service skills (both verbal and written)

Able to work independently and as part of a team

Professional, punctual, and reliable with strong work ethic

Able to work flexible hours including evenings and weekends

Why Join Vianet?

Company vehicle provided during work hours

All tools and safety gear supplied

Paid training and career growth

Friendly team culture and strong leadership support

SCHEDULE:

Monday to Friday

On call

Overtime

Weekends as needed

ADDITIONAL PAY:

Overtime Pay

BENEFITS:

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Vision care

Wellness program

HOW TO APPLY:

Please apply directly on the Indeed platform with your resume and contact information.

Job Types: Full-time, Permanent

Pay: $25.00 per hour

Benefits:

Casual dress Company car Company events Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Store discount Vision care Wellness program
Ability to commute/relocate:

Parry Sound, ON: reliably commute or plan to relocate before starting work (required)
Experience:

telecommunication: 1 year (required)
Language:

English (required)
Licence/Certification:

Class G Licence (required) Working at Heights Certificate (preferred)
Work Location: In person