Job Description

You MUST be able to relocate to Terrace, BC - this is a local position.

Relocation & Housing Assistance is Provided.

Tridon Offers:

Competitive Wages Company-Paid Benefits Company RRSP Matching up to 2.5% Additional Paid Days Off for Years of Service Relocation & Housing Assistance On the job training Manufacturer Provided Training Opportunity to advance and grow within a rapidly growing company

Job Summary

The

Fiber and Structured Cabling Supervisor

is responsible to oversee and supervise the entire client site for Tridon Communications and is responsible for overseeing the operations of the fiber and structured cabling technicians on site. They will ensure that all work is completed to the highest standards and that the customer's needs are met. They will be the main point of contact for the customer on site, resolving any concerns and building strong customer relationships. The Supervisor will be responsible to train, coach, and mentor their technicians on proper work practices, proper techniques and ensure that safe work practices are followed at all times. The Fiber and Structured Cabling Supervisor is expected to ensure that the work gets done and will be expected to execute work, lead from the front and by example. A high level of industry knowledge and experience is required.

Duties and Responsibilities:

Read, interpret, and maintain drawings and specifications Supervise the installation of structured cable components. (Cat 5E, Cat 6, Cat 6A, Fiber Optic) Supervise the installation and testing of communication circuits via available communications cabling network Execute, supervise, or assign the service, maintenance, and troubleshooting on commercial and/or industrial communication circuits and/or cabling networks Execute, supervise, or assign the repair or replacement of faulty components if necessary Execute, supervise, or assign the repair and adjusting of valves, piping connections, fittings, and couplings. Provide hands on support to work crews as required. Able to read and interpret telecommunication drawings and specifications Supervise and coordinate activities of assigned apprentices and new workers Facilitate employee development and training Provide high level estimates on large cabling jobs ($25k-$100K) and detailed estimates on smaller jobs ($1k-$25k) Review scope of work and billings of materials for accuracy. Review quotes and projects with Senior Managers before implementation Collaborate on the review of all service-related actual to estimate data after the completion of service quotes or for quoted projects Ensure all data from technical staff is submitted and entered into the business system in a timely manner including LEM's, work orders, incidents, etc. Review and approve service order input Facilitate weekly toolbox talks Maintain cleanliness and organization of service shop and bay areas Ensure equipment inspections, maintenance, and service is completed (Fleet Vehicles and Company Tools) Participate in regular team meetings to communicate all applicable company information Help to ensure safety and maintenance deficiencies identified in Safety inspections are corrected in a timely fashion Contribute on semi-annual employee appraisals on service staff Represent the company in a professional face to face manner with the customer directly requesting the work when needed Excellent customer service skills Interpret company policies to workers and enforce safety regulations Other duties as assigned

Qualifications:

5+ years experience in a supervisory role overseeing fiber optic and structured cabling installations, preferably within the telecommunications or network infrastructure sector A diploma in a related field is preferred; post-secondary education is encouraged

Asset

CommScope Systimax certification training is an asset. Belden certification training is an asset. Corning certification training is an asset. TE Connectivity certification training is an asset.

Other Requirements

Full, valid, and current driver's license Clean 5-year driver's abstract Clear

Criminal Background Check

Successful completion of a

Pre-Access Drug & Alcohol

test, with ongoing random testing as required by clients

Skills:

Strong knowledge of fiber and structured cabling experience

within telecommunications

Highly proactive and self-motivated

, with a demonstrated ability to work independently and take initiative

Collaborative team player

with a consistently positive and solutions-focused attitude

Excellent time management and organizational skills

, capable of handling multiple priorities efficiently

Exceptional interpersonal and relationship-building skills

, with a customer-centric approach

Committed to a "Safety First" mindset

, ensuring compliance with safety protocols in all work environments

Professional client-facing and customer service skills

, with the ability to communicate effectively and respectfully

Quick to adapt to new technologies and evolving environments

, with a strong ability to learn and apply new techniques

Experienced working safely in potentially hazardous or high-risk environments

, following all necessary precautions

Skilled in the use of industry-specific tools, equipment, and materials

, with a strong understanding of trade practices

Fluent in both written and verbal English communication

, ensuring clear and effective dialogue

Reliable and supportive team contributor

, fostering a collaborative and productive work environment

Relationships:

The Fiber and Structured Cabling Supervisor reports directly to the General Manager, Terrace, BC. The incumbent also works directly with:


Co-Workers and other Technicians Sales Service Administrators Management Inventory & Rentals Departments Clients

Physical Demands:

The Site Superintendent must be able to spend the majority of the day sitting, walking, and/or standing. They may be required to stoop, bend, kneel and squat for extended periods of time. They also may be required to carry equipment weighing up to 50lbs for short distances.

About Us:

Tridon Communications is a full solution Telecom Systems Integrator with CSA certification and licensed by APEGA. Our Engineering, Radio Communications, Data Communications, Security, and Tower Divisions collaborate with customers to build custom solutions for their wireless communication needs. We have been supplying wireless communication products and services to Alberta industry since 1981. We operate seven service shops in Fort McMurray, Edmonton, Edson, Hinton, Calgary, Saskatoon & Terrace British Columbia.

We Are a:

MOTOROLA Platinum Service Centre KENWOOD Authorized Dealer State of the Art CSA (Canadian Standards Association) Certified Repair Centre COR Certified Employer
#INHIGH