Job Description

Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada's largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton's, Milestones, Hard Rock Cafe, Rainforest Cafe, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Supervisor Responsibilities:

Supervise all aspects of the front of the house Perform administrative duties that are required while on shift Enforce all health and safety/sanitation standards Establish immediate credibility with guests and staff Other duties as assigned

What you'll need as a Supervisor:

Experience:

1+ years' supervisor experience required, preferably in a high-volume restaurant

Other Qualifications:

Knowledge and conversational ability in order to effortlessly provide guest experience and encourage both cross-promotion/sales of related products Approachable and establishes immediate credibility with guests and staff - leads all staff by example Working knowledge of computerized Point of Sales system Ability to work cooperatively within a team setting Excellent interpersonal and communication skills when dealing with guests and employees both internally and externally Employ persuasion and influence to initiate and/or resolve matters Excellent organizational and time management skills as well as the ability to work effectively under pressure Must be able to work all shifts including weekends and holidays

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort's candidate selection process, including personal interviews in many circumstances, wherever possible and practical.



To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA



We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort's candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4850.