Job Description

About Aramark

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At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.



You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

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The

F&B Retail Manager

is responsible for operations of assigned retail locations, ensuring efficient operations of their stores in line with Aramark's policies, procedures, and client contract. The Manager coordinates the store's guest services so that staff members and guests experience a positive impression of the facility.

Why work for us?

Work Life Balance

Employee meal discounts

Yearly paid Vacation plus paid STAT Holidays

Health & Dental Benefits

Employer matched pension program

Opportunity for Future Growth

Guaranteed full time hours

Recognition programs

Apply to this job if you:

Demonstrate a passion for guest service and creating exceptional guest experiences

Pride yourself on building relationships with guests and your team

Have strong operational experience

Have a passion for coaching and mentoring and are comfortable delegating tasks

Enjoy leading a diverse team in a fast-paced environment

Are able to engage others and develop high performance within your team

Job Responsibilities

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Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget Ensure development and training of customer service programs and product knowledge Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements Address and resolve any customer issues Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores Lead periodic physical inventories as well as potential count discrepancies Maintain effective client and customer rapport for mutually helpful business relationships Coordinate Hiring, Layoffs, Terminations Coordinate with FSD to meet targets (Revenue, Food, Labour)


At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

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Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired Requires a bachelor's degree or equivalent experience in business or another related field Familiar with Microsoft Office and Point of Sales systems Ability to work a flexible schedule that includes some evenings and weekends Strong organizational skills Profit and loss (P&L) accountability and /or contract -managed service experience preferred Ability to demonstrate excellent customer service using Aramark's standard service mode Excel at task delegation and work planning Able to organize, compose, and review daily financial reports Manage operational standards and team members Experience in Scheduling, Staff Positioning, & Conflict Resolution Customer service background preferred Previous experience in Quick Service, Clearview an asset (TIMS applications/ systems) Friendly, positive and outgoing

Education

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Associates preferred
Bachelors preferred