Job Description

Title

Assistant Food & Beverage Manager

Reports To

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Food & Beverage Manager

Summary

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The Assistant Food & Beverage Manager assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. The Assistant Food & Beverage Manager will assist in overseeing the overall food and beverage operations at the casino.

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Core Competencies

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Customer Service Team Player Supervisory and Mentoring Collaboration

Job Duties

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Assist the Food and Beverage Manager in managing the department to ensure superior guest satisfaction Responsible for supervising junior employees, building morale, and fostering an environment of co-operation and efficiency Required to assist in the assessment of goals, performance and development for junior staff and generally help to ensure that team members are meeting business and client needs Assist in preparing budgets, cost, and revenue projections, purchasing plans, staffing plans and schedules

Requirements

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3+ years' experience managing a large Food and Beverage operation (casino preferred but not required), including previous supervisory experience. Serving & Bartending experience. ProServe is a requirement for the role Computer knowledge is a definite asset Professional Appearance Organized and can work under pressure Excellent communication skills and the ability to develop rapport with guests by providing them with service and respect Ability to liaise effectively with other department managers in the casino Capable of resolving disputes or complaints quickly and effectively

Work Conditions

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Must be able to stand for a prolonged time Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking Must be available to work all shifts including evenings, weekends, and holidays Must be able to work in a fast-paced working environment Manual Dexterity - computer use * Prolonged viewing of computer screen