Job Description

The City of Niagara and Prototype are partnering for a Fashion and Art Showcase at The Exchange Culture Hub on Saturday October 25th, 2025, and we want energetic, passionate individuals to join our team. All interested candidates must complete a Volunteer Registration Form to receive a schedule and assigned department(s). For students, the Orientation (3.5 hours) must be completed as well to successfully be accommodated with a schedule and subsequent Letter of Hours Completed. On behalf of the Volunteer Coordinator, thank you for your interest in this spectacular occasion.

Departments for Student and All other Volunteers:

1. Logistics

Responsibilities:

Assist with event setup, including decor, staging, and seating arrangements Ensure the venue remains tidy and visually appealing throughout the event Manage safe takedown of decor and equipment after the event Communicate any changes or issues with the event manager promptly Adhere to safety protocols for lifting and moving equipment
Qualifications:

Strong attention to detail Physical ability to lift and move equipment safely Problem-solving skills in a fast-paced environment Effective communication and teamwork skills
2. Backstage Support

Responsibilities:

Coordinate artists' schedules and manage movement between dressing areas and the stage Assist with managing queues for makeup and AV teams Maintain an organized and quiet backstage environment Communicate schedule adjustments and any issues to team members promptly
Qualifications:

Excellent organizational skills Ability to remain calm under pressure Strong communication skills Capability to multitask effectively
3. Registration

Responsibilities:

Check in guests and verify e-tickets efficiently Troubleshoot technical issues related to ticket scanning or e-tickets Manage guest flow and reduce wait times at the entrance Ensure every guest feels welcomed and informed about the event
Qualifications:

Basic technical troubleshooting skills Excellent customer service orientation Friendly, professional, and approachable demeanor Strong organizational abilities under time constraints
4. Gifting Support (formerly Vendor Support)

Responsibilities:

Assist in grouping and assembling sponsored items into gift bags for each attendee Ensure that gift bags are uniformly presented and meet quality standards Maintain a clean and organized workspace during preparation Report inventory issues or quality concerns to the event manager Help with gift bag distribution as needed
Qualifications:

High attention to detail Ability to work efficiently under time constraints Strong organizational and communication skills A collaborative team player with a positive attitude
5. Ushering

Responsibilities:

Guide guests throughout the venue and direct them to seating or key event areas Assist with answering guest inquiries and provide directions Monitor guest flow to reduce congestion in high-traffic areas Ensure guest safety and comfort throughout the event
Qualifications:

Friendly and approachable personality Excellent communication and interpersonal skills Ability to walk and stand for extended periods Strong situational awareness and problem-solving skills
6. Solicitation

Responsibilities:

Engage with guests to promote event initiatives and gather feedback Initiate and maintain positive conversations with attendees Encourage participation in event activities and initiatives Maintain enthusiasm and a positive demeanor even when facing rejection
Qualifications:

Excellent interpersonal and communication skills Comfortable speaking with new people and strangers Energetic, positive, and persuasive Ability to handle rejection gracefully and persistently
7. Float

Responsibilities:

Serve as a floater across all departments to support various operational needs Monitor the event to ensure smooth operations and effective guest service Cover for volunteers during their breaks (typically 30-45 minutes) Assist in addressing unforeseen issues and fill in as needed Act as a communication liaison between different departments to relay critical information
Qualifications:

Flexibility and adaptability in a dynamic event environment Excellent multitasking and problem-solving skills Strong communication and interpersonal abilities Calm and efficient under pressure; previous event experience is a plus
Job Type: Casual

Licence/Certification:

Smart Serve (preferred)
Location:

Niagara Falls, ON L2G 4C1 (preferred)
Work Location: In person