Job Description

Position Overview:

Reporting to the Founders our Farmers Market Team Members are responsible for delivering an exceptional customer experience at Farmers Markets across Calgary and the wider area. This role requires a passion for craft cider, a positive attitude, and the ability to deliver a vibrant and engaging experience for customers.

Key Responsibilities:

Customer Experience:

Create a welcoming, friendly and engaging atmosphere for customers. Tell the Uncommon story and represent the brand in a positive light to new and returning customers. Using product expertise, sell and recommend suitable products to customers, including cider and merchandise. Pour samples.

Maintain Cleanliness:

Maintain a clean, neat and organized environment. Ensure food-safe handling and storage practices.

Product Knowledge and Education:

Possess in-depth knowledge of our packaged ciders, including ingredients, tasting notes, and production techniques. Stay informed about new product releases and special offerings to provide accurate information to customers. Attend staff training sessions and meetings.

Set up and break down:

Load product, market booth and other required items from storage location. Set-up our market booth inline with brand and market guidelines. Break down and pack up at the end of the market, leaving the site as per market organisers guidelines. Return and unload product to storage. Restock product and consumables to par levels in preparation for the next market.

Cash & Inventory Management:

Ensure all cash handling policies & procedures are adhered to. Record market inventory transfers.

Team Collaboration:

Collaborate with other staff members and cidery personnel to ensure smooth operations and excellent customer service. Communicate effectively with colleagues to address any issues that may arise. Ensure a smooth handover between shifts.

Key Skills and Qualifications

:

ProServe certificate. Own vehicle. Class 5 license and clean abstract. Available to work weekends. Experience in a serving role within the hospitality or craft alcohol industry. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Self starter and ability to work independently. Familiarity with point-of-sale systems. Passion for cider and a keen understanding of the craft alcohol market.

Our Company

Uncommon Cider Co. is Western Canada's first urban cidery, located in Calgary, Alberta.

We are a quality-driven, urban craft cider company pushing the boundaries of cider. We care about what goes into our cider and where it comes from.

That means we do not compromise on quality and customer service. We base all our business decisions on these factors as we grow the company in a smart and healthy way. We value the people that work hard to make this company a possibility. We are actively involved in the community.

We continue to experiment and try new things. This is a part of our DNA. We love traditional cider but we also love pushing the boundaries of what cider is. We are proud of that fact. We are Uncommon!

Benefits:

$17 per hour, plus tips, paid semi-monthly in arrears. Discounts on cider and merchandise. Opportunities for professional development and advancement. A dynamic and creative work environment in a growing industry.
Join us in defining the craft cider experience in Alberta! If you're passionate about craft beverages, customer experience, and driving growth in a unique retail environment, we want to hear from you.

Uncommon Cider is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Part-time, Casual, Seasonal

Pay: $17.00-$20.00 per hour

Expected hours: 7 - 21 per week

Shift:

Day shift Morning shift
Work days:

Monday to Friday Weekends as needed
Application question(s):

Do you have your own vehicle?
Licence/Certification:

ProServe (required)
Willingness to travel:

100% (required)
Work Location: In person