Job Description

QVCC is committed to employment equity and inclusion. We strongly encourage applicants who increase the diversity of our staff team and have the ability to engage diverse communities in a safe and supportive way. Indigenous identity is considered an asset for this position.

To apply

, please send a resume and cover letter to: hradmin@quadravillagecc.com with the subject line "Family Outreach Worker"

Job Title:

Family Outreach Worker

Reports to:

Program Manager

Role:

Provides Family Outreach Support and Facilitates Parent Groups. This position is to cover a Medical Leave.

Key Duties and Responsibilities:

Works with families with children 0-11years old to assess and plan for needs, identify required resources, and support linkages

Liaises with and accepts referrals from MCFD staff, and other relevant community organizations

Facilitates education and support groups with parents/caregivers

Facilitates informal mediation with parents/caregivers

Assists families with effective system navigation

Assesses family safety and wellness and provides mental health support as needed

Attends community and case related meetings

Facilitates parent support and mentoring

Participates in/facilitates planning meetings

Makes referrals to community resources and assists with system navigation as appropriate

Facilitates goal setting and steps towards attainment

Facilitates constructive, client-centred helping conversations and basic counselling

Makes regular written and verbal reports as required by the Program Manager

Participates in monthly Shared Assessment Committee Meetings

Assists in system navigation by familiarizing families with services and activities within the Centre and elsewhere in the community and ensuring they can connect with these programs

Transports parents/caregivers as appropriate

Responds to general inquiries regarding QVCC and shares in the work of operating and maintaining an inclusive, functional community centre

Is familiar with and implements QVCC policies, procedures and practices

Collaborates with the Program Manager on project/proposal development

Performs other related duties when required and approved by the Executive Director/Program Manager

Qualifications:

Commitment to anti-oppressive, decolonial, and anti-racist practice

Ability to work with integrity and respect in a diverse, multi-culture community centre

Post-secondary degree in a relevant discipline (e.g. Social Work, Community Development, Child and Youth Care, or comparable degree)

Minimum two years' experience in supervision, community development work, project work, outreach work, system navigation and family work

Vulnerable Sector Criminal Record Check, Standard First Aid, Class 4 Driver's Licence are required

Hours of Work:

30 hours per week. Core hours Tuesday-Friday 9-4pm. It is the expectation that occasionally these hours will require evening work to accommodate appointments for parents/caregivers who are working during the day and parent groups. Within that expectation there is also the ability to collaborate about the ultimate work schedule chosen and provide flexibility

This position is to cover a medical leave

Benefits and Remuneration:

$31.29 per hour to start and increases with tenure

3 weeks vacation (per full year worked)

Comprehensive benefits package including Extended Health, Dental, AD&D, Life Insurance, and optional matching RRSP contributions after completion of 3-month probationary period

Immediate enrolment in the Employee & Family Assistance Program

Paid training and development applicable to role

Vulnerable Sector Criminal Record Check required

Closing Date

: November 28, 2025

Please send resume and cover letter to: hradmin@quadravillagecc.com with the subject line "Family Outreach Worker".

Applications may also be dropped off in person at 901 Kings Road. Though we thank all applicants, only those selected for an interview will be contacted.

Thanks for your interest in working with us!

At Quadra Village Community Centre, we value our dedicated staff team and pride ourselves on being a good organization to work for and making a difference in our community.

Job Type: Part-time

Pay: From $31.29 per hour

Expected hours: 30 per week

Benefits:

Casual dress Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off RRSP match Vision care
Education:

Bachelor's Degree (required)
Work Location: In person