Job Description

Position Summary

The

Family Court Support Worker (FCSW)

provides direct, trauma-informed support to victims of domestic violence who are preparing to, or are in the process of, leaving an abusive relationship and are navigating the Family Court system. This role is key in ensuring clients feel supported, informed, and connected to the appropriate legal, safety, and community resources.

The FCSW also plays a critical role in building relationships with justice-sector stakeholders and advocating for clients within the family legal process.

Key Responsibilities

Client Support

Provide accessible, clear information about the Family Court process and Family Law matters. Support clients in preparing for legal proceedings, including abuse history timelines and documentation. Assist with safety planning & risk assessments (e.g., safe travel to/from court appointments). Accompany clients to meetings with lawyers and to court appearances. Support with applications for Emergency Custody and Access. Debrief and explain outcomes of meetings with legal counsel, Duty Counsel, or FLIC. Provide emotional support, grounding techniques, and anxiety management strategies during a high-stress time. Help clients understand and apply for Legal Aid and assess eligibility for Legal Aid Ontario (LAO) certificates. Respond to lawyer requests for documentation and timelines. Attend Case Conferences when needed. Offer referrals to internal and external supports (e.g., Outreach Counselling, therapy, transitional housing, employment support, cultural services). Advocate for clients with family and criminal court-based services.

Community Engagement

Establish and maintain collaborative relationships with legal and justice-sector professionals, including lawyers, courts, and victim services. Stay informed about changes to Family Law and community legal supports. Provide presentations and workshops Attend relevant trainings

Administrative Responsibilities

Maintain accurate, timely, and objective notes (case notes) in accordance with agency procedures. Submit all administrative documentation (e.g., intake forms, service tracking, case files) Prepare statistical reports and contribute to program evaluation efforts. Participate in staff meetings, sharing relevant updates, insights, and opportunities for program growth. Deliver occasional team presentations on relevant legal or social service topics. Ensure all documentation aligns with confidentiality, ethical, and professional standards.

Qualifications & Requirements

Degree or diploma in Social Work, Community Services, or a related field. Minimum 2 years of experience working with survivors of domestic violence, ideally in a legal or court-related setting. Sound knowledge of the Family Law system and Legal Aid Ontario processes. Strong crisis intervention, safety planning, and emotional support skills. Excellent written and verbal communication, with strong advocacy skills. Ability to work independently while being part of a collaborative team. Strong organizational skills, attention to detail, and proficiency in maintaining case records. Experience working with diverse populations, including culturally-specific supports. Clear Vulnerable Sector Check required. Valid driver's license and access to a reliable vehicle [if applicable].

How to Apply

Please submit your

resume and a cover letter

outlining your interest and qualifications to:
dbekintis@womensresources.ca by July 30, 2025 at 4:00pm

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Resumes submitted without a cover letter will not be considered.

Womens Resources has an exemption to hire individuals identifying as women only.

Women's Resources is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We encourage applications from Indigenous people, racialized persons, people with disabilities, and members of the LGBTQ2S+ community.

Job Type: Fixed term contract
Contract length: 12 months

Pay: $26.64 per hour

Expected hours: 30 per week

Work Location: In person

Application deadline: 2025-07-30