Job Description

Overview

Do you have experience working in the field of mental health with knowledge of family dynamics and trauma work? We have an opportunity for a Family and Critical Response Specialist to work with a dedicated team that provides support to workers, family members, and employers who have experienced a potentially distressing workplace incident.

How you\xe2\x80\x99ll make a difference: As a member of our Incident Response Programs\xe2\x80\x99 team you\xe2\x80\x99ll make a positive impact in the lives of people who have experienced a sudden, life-changing injury.

Where you\xe2\x80\x99ll work

WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you\xe2\x80\x99ll work primarily from your B.C. home and occasionally in our Richmond office.

What you\'ll do

• Support and assess the needs of people distressed by a shocking workplace event, coordinating referrals to community mental health professionals
• Support injured workers and family members of deceased workers after a workplace incident, educating them about processes and assisting them through complex systems
• Support, educate, and guide members of the WorkSafeBC team as they deliver services to potentially distressed workers and employers
• Coordinate support and training for staff who respond to shocking and distressing events
• Deliver presentations internally and externally about the unique services offered through our programs

Is this a good fit for you?

We\xe2\x80\x99re looking for someone who can:

• Draw on broad knowledge and experience in the mental health field to triage and support individuals who have been injured, or who may be distressed, grieving, or experiencing suicidal ideation
• Work as a member of a small team in a fast-paced and changing environment
• Take initiative to assess complex and emergent situations quickly and thoroughly, developing action plans that meet the needs of those involved
• Respond calmly and sensitively to people in crisis, resolving conflict while communicating respectfully
• Provide support to people who have experienced a death or shocking event, assisting them to process the experiences, access services, and navigate complex systems
• Communicate complex information in a way that is easy to understand
• Comfortably deliver presentations to small and large groups
• Provide after-hours crisis support to people in distress, as part of an on-call rotation (evenings and weekends)
• Be available for some travel throughout the province

Your background and experience

• A university degree in social work or psychology
• Experience working in the mental health field that demonstrates a broad knowledge of family dynamics, grief, and trauma work \xe2\x80\x93 six years of experience with a bachelor\xe2\x80\x99s degree or less experience considered with a master\xe2\x80\x99s degree
• Registration or eligibility for registration with the BC College of Social Workers, BC Association of Clinical Counsellors, or Canadian Counselling and Psychotherapy Association

Important to know

Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults
• Confirm you\xe2\x80\x99re legally entitled to work in Canada

WorkSafeBC\xe2\x80\x99s COVID-19 Employee Mandatory Vaccine Policy (the \xe2\x80\x9cPolicy\xe2\x80\x9d) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who are we?

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We\xe2\x80\x99re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What\xe2\x80\x99s it like to work at WorkSafeBC?

It\xe2\x80\x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover

Our benefits

As a member of our team, you\xe2\x80\x99ll have access to services and benefits that help you get the most out of work \xe2\x80\x94 and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)
• Two annual professional memberships

Learn more: Find out .

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email when you submit your application.

WorkSafeBC