Job Description

Company Overview

'Mirage Pool & Spa is a full-service pool company proudly serving Halton, Hamilton regions and the surrounding area for over 20 years. Our Mirage Pools specializes in everything from pool openings, closings and routine maintenance to equipment overhauls, new liner installation, saltwater conversion, leak detection and more! Our friendly, knowledgeable staff are happy to help with all your pool needs, big or small. Come by our family-friendly showroom at 1800 Appleby Line for frozen treats, free water testing, professional advice, and a full selection of pool and spa chemicals and accessories.'

Summary

'We are seeking a dedicated Facility, Warehouse, & Fleet Coordinator to join Mirage Pools Services. This role is vital in ensuring the smooth operation of our facility, supporting our team in delivering exceptional pool services. Based in Burlington, ON, the Facility, Warehouse, & Fleet Coordinator will play a key part in maintaining our high standards of customer service and operational efficiency.'

Primary Responsibilities:

Facility Management

Oversee daily maintenance and operational efficiency of all company facilities. Monitor building systems (HVAC, plumbing, electrical) and coordinate routine maintenance with landlords or vendors Secure all facilities at the end of each workday including locking gates/doors and activating security systems. Coordinate waste and recycling pickup schedules. Perform weekly janitorial duties in washrooms, kitchens, hallways and warehouse areas. Maintain cleanliness and organization of all warehouses and tool storage areas. Plan and oversee space utilization, layout improvements and facility upgrades. Respond promptly to facility-related issues and implement effective solutions.
Warehouse & Inventory Operations

Warehouse Management

Organize warehouse layout for optimal space and workflow. Supervise receiving, storage, and distribution of goods for retail and service teams Verify packing slips, inspect incoming products, and process orders in CRM System. Maintain inventory control for tools, equipment, and supplies issued to service teams. Review supplier invoices and input data into CRM System (RB Controls) for accounts payable. Enforce warehouse safety protocols and best practices. Maintain warehouse equipment (e.g. forklifts, pump trucks) and conduct regular audits.
Inventory Control

Maintain accurate records of all inventory across facilities, vehicles, and job sites. Conduct inventory cycle counts and reconcile discrepancies. Track and report all defective, expired, or unusable items for proper disposal. Order, receive, and issue materials to service and construction teams with documentation Monitor off-site and in-transit inventory levels Analyze inventory movement and recommend stocking level based on usage trends. Manage special order parts and ensure accurate pricing for profitability.
Fleet Management

Oversee company vehicles, ensuring regular maintenance, inspections and cleanliness. Perform basic vehicle checks (fluids, lights, wipers, tire pressure); coordinate mechanical servicing with certified providers. Manage vehicle intake/return processes and seasonal changeovers. Maintain records of vehicle usage, fuel consumption, and service history. Conduct daily vehicle inspections and ensure staff maintain vehicle cleanliness. Ensure compliance with transportation regulations and licensing. Monitor driver safety and performance; implement corrective actions as needed. Track fleet-related expenses and support budget management. Conduct forklift inspections and ensure safe operation.
Service Crew Support

Coordinate with the Service Supervisor / Operations Manager to prepare crews for daily dispatch. Review next-day schedules in CRM System (RB Controls) and stage required materials. Inspect returning vehicles, assist with restocking, and fulfill inventory requests.
Logistics & Coordination

Collaborate with Admin and Service teams to ensure readiness of products and materials. Support start-of-day and end-of-day process with management to ensure smooth crew operations. Coordinate with suppliers and transport partners to streamline logistics. Manage product returns, RGA processes, and restocking of returned items. Track shipments and resolve delivery issues. Optimize warehouse-to-fleet operations to reduce downtime.
Tool & Equipment Maintenance

Maintain and service gas-powered and electric equipment Clean and allocate hand tools to teams while maintaining inventory control Support seasonal vehicle changeovers and equipment loading.
Compliance & Reporting

Maintain records for facility, fleet, and inventory operations Conduct safety inspection and implement corrective actions. Prepare reports on inventory, fleet performance and facility maintenance. Develop and enforce SOPs across all areas of responsibility
Health & Safety

Actively participate in the Joint Health and Safety Committee (JHSC) Ensure staff follow all health and safety protocols on company property. Train staff on equipment usage and safety procedures. Operate forklifts safely and ensure compliance with safety standards. Ensure adherence to all health, safety, and environmental regulations.
Additional Duties

Fill liquid chlorine containers daily for field and retail use Clean cartridge filters using approved methods. Assist retail and office staff with general tasks and special projects. Support metal recycling initiatives and track returns for financial optimization. Assist with seasonal pool closings as needed

Required Qualifications:

Proven ability to make decisions with integrity that align with company policies and sound business judgement. Capacity to work independently while knowing when to seek guidance or support. Strong organizational and time management skills with the ability to prioritize in a fast-paced, seasonal environment. Demonstrated experience managing and maximizing physical and digital inventory control systems. Proven track record in ongoing inventory control and achieving targeted results. Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint). Willingness and ability to become proficient in our CRM system. Excellent written, oral, and verbal communication skills. Ability to lead and mentor team members across multiple divisions. Strong analytical and problem-solving skills. Assertive, well-organized, and self-motivated with a high level of accountability. Ability to maintain company equipment, tools, and facilities to a high standard. Demonstrated ability to deliver superior customer service and communicate effectively with staff and clients.

Preferred Qualifications:

High energy, positive attitude, and a passion for operational excellence. Confident, people-oriented personality with a history of effective team collaboration. Strong work ethic and willingness to work extended hours during peak seasons. Sense of humour and ability to contribute to a positive workplace culture. Passion for the pool industry and a desire to grow industry knowledge. Experience leading or participating in special projects or cross-functional initiatives.

Working Conditions:

This role requires standing for extended periods and frequent lifting of up to 50lbs. Exposure to pool-related chemicals; proper safety procedures must be followed at all times to minimize risk. Work is primarily conducted in a warehouse, facility and outdoor yard environment, with occasional support in retail and office areas. Flexible work schedule required, including evenings and weekends during peak seasons (e.g. April - June, September - October). Participation in special projects and seasonal tasks, including pool closings and facility maintenance. Must be comfortable working in a fast-paced, team-oriented environment with shifting priorities.
'If you're ready to make waves in the pool industry by ensuring our facilities run smoothly, dive into this opportunity with Mirage Pools Services--where your skills will help us create exceptional experiences for our customers!'

Job Types: Full-time, Permanent

Pay: $23.00-$29.00 per hour

Expected hours: 40 - 55 per week

Benefits:

Dental care Employee assistance program Extended health care On-site parking
Ability to commute/relocate:

Burlington, ON L7L 6A1: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:

Forklift Licence (preferred) Class G Licence (preferred)
Work Location: In person