Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



En tant que Gestionnaire des installations, vous superviserez les operations des installations tout en assurant la conformite aux normes de l'industrie et aux protocoles de securite. Vous soutiendrez les normes d'excellence operationnelle de JLL et les exigences operationnelles du client, surveillerez les indicateurs de performance cles specifiques a l'environnement operationnel, et effectuerez des evaluations des installations pour repondre aux besoins de maintenance. Ce role implique la gestion des fonctions operationnelles incluant la gestion des ordres de travail, la coordination des services, les initiatives d'efficacite energetique, et le support budgetaire.



CE QUE VOUS FEREZ

Gerer les operations des installations pour le portefeuille assigne du client et assurer la satisfaction client par la prestation de services de gestion des installations



Surveiller et soutenir les ICP du site specifiques aux exigences operationnelles, suivre la performance des SLA mensuellement en mettant l'accent sur le temps de fonctionnement des systemes, et assurer que les operations respectent l'accord de services maitre et les normes operationnelles du client



Effectuer des evaluations des installations incluant les zones de support de production, les batiments administratifs, et les systemes d'infrastructure ; soutenir les plans strategiques pour traiter les deficiences et minimiser l'impact operationnel

Coordonner les services des installations incluant :

le support des briefings operationnels, la gestion des salles de conference, la coordination des services alimentaires, la gestion du stationnement, les systemes de badges, et les protocoles de gestion des visiteurs



Soutenir les programmes de gestion energetique pour maximiser l'efficacite et reduire l'impact environnemental, contribuer aux initiatives de durabilite



Implementer les systemes de gestion SSE conformes aux normes de l'industrie, soutenir les initiatives de culture securitaire incluant les exigences de securite du client, et assurer la conformite aux reglementations de l'Alberta et aux codes des installations



Soutenir les initiatives d'economies de couts des installations tout en maintenant l'integrite operationnelle, aider a la gestion du budget operationnel et d'immobilisations, et fournir des rapports pour les operations o Soutenir les activites d'approvisionnement pour l'equipement et les services, aider aux evaluations des fournisseurs, et surveiller la performance des fournisseurs en mettant l'accent sur la securite, la fiabilite, et la conformite



CE QUE VOUS APPORTEZ (REQUIS)

Baccalaureat en ingenierie, gestion des installations, ou domaine connexe, ou combinaison equivalente d'education et d'experience pertinente



Minimum de 3+ annees en gestion des installations, operations petrolieres et gazieres, ou experience en environnement operationnel



Solide comprehension des systemes de batiment (CVC, distribution electrique, systemes de chauffage, traitement de l'eau)



Connaissance des reglementations SST de l'Alberta et des protocoles de securite



Solides competences en communication et organisation



Capacite de travailler efficacement dans des conditions meteorologiques difficiles (-40C a +30C)



Maitrise des systemes de gestion de maintenance et des outils de suivi budgetaire



CE QUE VOUS APPORTEZ (PREFERE)

Designation professionnelle (FMP, SFP, ou similaire)



Experience en operations eloignees/camps et environnements de travail par quarts



Experience avec les plateformes GMAO



Experience en gestion de projet un atout



CE QUI VOUS ATTEND

Joignez-vous a un leader de l'industrie et faconnez l'avenir de l'immobilier commercial



Investissement approfondi dans la technologie de pointe pour alimenter votre travail



Un environnement de travail favorable, bienveillant et diversifie concu pour votre croissance et bien-etre



Interactions orales et/ou ecrites avec des locataires ou partenaires externes bases a l'exterieur du Quebec (par exemple, fournisseurs de services, cabinets d'avocats, pairs, banquiers, firmes de courtage, firmes d'analyse de credit, agences de credits, clientele non-francophone, etc.)

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As a Facility Manager, you will oversee facility operations while ensuring compliance with industry standards and safety protocols. You will support JLL's operational excellence standards and the client's operational requirements, monitor key performance indicators specific to the operational environment, and conduct facility assessments to address maintenance needs. This role involves managing operational functions including work order management, coordination of services, energy efficiency initiatives, and budget support.



WHAT YOU'll DO

Manage facility operations for the client's assigned portfolio and ensure client satisfaction through delivery of Facility Management services



Monitor and support site KPIs specific to operational requirements, track SLA performance monthly with focus on systems uptime, and ensure operations comply with Master Services Agreement and client operational standards



Conduct facility assessments including production support areas, administrative buildings, and infrastructure systems; support strategic plans to address deficiencies and minimize operational impact

Coordinate facility services including:

operational briefing support, conference room management, food services coordination, parking management, badging systems, and visitor management protocols o Support energy management programs to maximize efficiency and reduce environmental impact, contributing to sustainability initiatives



Implement EHS management systems compliant with industry standards, support safety culture initiatives including client safety requirements, and ensure compliance with Alberta regulations and facility codes



Support facility cost savings initiatives while maintaining operational integrity, assist with operational and capital budget management, and provide reporting for operations



Support sourcing activities for equipment and services, assist with supplier evaluations, and monitor supplier performance with focus on safety, reliability, and compliance



WHAT YOU BRING (REQUIRED)

Bachelor's degree in Engineering, Facilities Management, or related field, or equivalent combination of education and relevant experience



Minimum of 3+ years in facility management, oil & gas operations, or operational environment experience



Strong understanding of building systems (HVAC, electrical distribution, heating systems, water treatment)



Knowledge of Alberta OH&S regulations and safety protocols



Strong communication and organizational skills



Ability to work effectively in challenging weather conditions (-40C to +30C)



Proficiency in maintenance management systems and budget tracking tools



WHAT YOU BRING (PREFERRED)

Professional designation (FMP, SFP, or similar)



Experience in remote/camp operations and shift work environments



Experience with CMMS platforms



Project management experience an asset



WHAT'S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate



Deep investment in cutting-edge technology to power your work



A supportive, caring and diverse work environment designed for your growth and well-being



Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.