Job Description

Job Overview

The Multiplex Facility Manager is responsible for the overall leadership, management, and operation of the Whitefish Lake First Nation #128 Multiplex facility. This includes planning, organizing, directing, and evaluating, cultural, and community programming, facility rentals, maintenance, and staffing. The Manager ensures the Multiplex is a safe, welcoming, and well-managed space that promotes community wellness, engagement, and cultural pride.

Duties & Responsibilities

Leadership & Operations

Oversee day-to-day operations of the Multiplex, including scheduling, programming, security, and facility maintenance. Develop and implement operational policies and procedures to ensure efficiency, safety, and excellent customer service. Supervise and provide leadership to all Multiplex staff, custodians, and security personnel. Coordinate with other departments and community programs to maximize facility use and collaboration.

Financial Management

Prepare and manage the Multiplex's annual budget in collaboration with Finance. Monitor and control expenses to ensure operations stay within approved budgets. Identify and pursue funding opportunities, grants, and sponsorships to support programming and facility improvements. Ensure accurate record-keeping of revenues, expenditures, and rentals.

Program Development

In collaboration with other departments, plan and oversee recreational, cultural, youth, fitness, and community engagement programs. Collaborate with schools, Elders, and community organizations to develop programs that reflect community values and needs. Evaluate the effectiveness of programs and make improvements based on feedback and participation levels.

Facility Maintenance & Safety

Ensure the Multiplex is maintained to the highest standards of cleanliness, safety, and functionality. Oversee maintenance schedules, inspections, and repair work. Ensure compliance with all health, safety, and building regulations. In collaboration with Security department, manage security and emergency response protocols.

Human Resources & Staff Development

Recruit, train, supervise, and evaluate staff and contractors in collaboration with HR. Promote a positive team culture emphasizing accountability, teamwork, and respect. Schedule and oversee staff to ensure adequate coverage for programs and events.

Community Engagement

Serve as the primary liaison between the community and the Multiplex. Respond to public inquiries, concerns, and feedback in a timely and professional manner. Promote facility use through outreach, advertising, and social media. Host community meetings and events to ensure programming reflects community priorities.

Reporting & Administration

Prepare monthly and annual reports on facility operations, usage, staffing, and budget performance. Present updates and recommendations to the Band administrator/Chief, and Council. Maintain accurate records of all facility operations, contracts, and communications.

Other Duties as Required

Attend meetings and share updates as requested. Perform other duties may as assigned.

Skills & Qualifications

Post-secondary education in Recreation Management, Business Administration, Community Development, or a related field. Equivalent combination of education and relevant experience may be considered. Minimum 3-5 years of experience in facility management, recreation programming, or community services. Supervisory and budgeting experience required. Experience working with Indigenous communities is an asset. Strong leadership, communication, and organizational skills. Knowledge of recreation programming, facility operations, and safety standards. Ability to manage budgets, grants, and contracts. Proficient with Microsoft Office Suite and scheduling software. Culturally sensitive and community-oriented approach to leadership

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Working Conditions

Primarily based in the Multiplex facility. Occasional evening and weekend work required for events or emergencies. Moderate physical activity may be required during setup and inspections

Other Requirements:

Professional appearance and conduct. Adherence to all Whitefish Lake #128 First Nation Policies and Procedures and commitment to the values and culture of the Nation. Successful completion of a criminal records review and police record check, as required by licensing regulations.

All interested applicants are encouraged to submit a cover letter and resume outlining how you meet these qualifications to hr@wfl128.ca

Closing Date: Open until filled

Job Type: Fixed term contract
Contract length: 12 months

Pay: $49,362.17-$112,300.14 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off RRSP match
Ability to commute/relocate:

Goodfish Lake, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person