Job Description

Company: CGL

Department: Facilities Operations

Employment Type: Regular Full Time

Work Model: Office-Based

Language: This role operates in English.




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The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.



Our Real Estate and Workplace Services team aspires to provide support and expertise to our business partners to enable their success. We think innovatively and work collaboratively to deliver flexible and sustainable solutions and are committed to adding value beyond expectation.



The Facilities Specialist is responsible for enhancing the in-office experience and managing the daily operations to ensure that timely services are provided to support the business. The specialist will support their home location while having a solid understanding and the flexibility to support multiple locations and organizations both onsite and virtually. The role includes overseeing major projects such as relocations, decommissioning and technology integrations, serving as site lead and coordinating with vendors to ensure timely project completion. Additionally, the specialist provides guidance to the team, promoting a professional, healthy and safe work environment.




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How you will create impact:

Responsible for enterprise mobile support to all locations within the Real Estate and Workplace Services portfolio both onsite and virtual. Complete, update and test annual life safety (BCP) plans that support the business, building and HR requirements. Participate and support BCP programs and testing at the home location and enterprise wide. Maintain and solution enterprise practices such as testing, monitoring, reporting to maintain and recertify WELL, LEED, Net Zero, BOMA Best certification associated with our real estate portfolio. Partner with service providers to ensure standards are met, contractual agreements are adhered to that support the operations and business requirements. Liaise with landlord and building contacts regarding contracted services to ensure service expectations are met efficiently and effectively including deficiencies, repairs and maintenance, lighting, heating, cooling, grounds, and cleanliness. (Leased Buildings) Partner and participate with other Real Estate & Workplace Services teams to successfully execute small to large projects or upgrades. Coordinate staff moves, reconfigurations and large relocations, including new hire requirements, managing ergonomic requirements, furniture repairs and office maintenance. In partnership with the Supervisor, Facilities Operations, participate in recruitment selection, technical training, and skill development of staff to ensure they have developed solid critical thinking skills and make sound decisions. Provide the Supervisor, Facilities Operations, with on-going and timely feedback on staff performance and core competencies for the purpose of performance reviews and staff development. Oversite to all Facilities Operations expenses ensuring they align to services provided and coded appropriately.



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How you will succeed:

Advanced expertise in problem solving - must be creative/innovative to find a solution to a problem that are outside of known processes. Demonstrate strength in research and innovation - will require researching solutions or products to support staff, business areas or the building. Proactively seek opportunities, solutions and services that support our internal client's needs. Includes establishing meetings to discuss business area requirements and provides recommendations of appropriate solutions. Demonstrate strong ability to analyze data and interpret data and reports to determine what needs actioning and then following through on executing to achieve results.



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To join the team:

You have 6-9 years of experience in Facilities or Building Operations Management You have a post secondary degree in Business Administration or Facilities Management You hold the Facility Management Professional (FMP) designation Holding the Certified Facility Management Certificate and/or the Certified Records Managers (CRM) is an asset



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What you need to know:

You will travel occasionally. You are required to have your own vehicle, valid driver's license and insurance. Frequent movement, moderate exertion and the ability to lift or move up to 50lb is required. Potential exposure to conditions that require health and safety protection, such as chemicals, noise, dust and debris. Rotational on-call schedule outside of standard business hours Extended work hours, including evenings and weekends, may be required. Detail oriented work that requires a high degree of mental concentration for extended periods of time. This role involves direct contact with clients and/or service providers in their environment.



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What's in it for you?

Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs. A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. * In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.