Job Description

FACILITIES SERVICES COORDINATOR

FACILITIES, FLEET, AND SUPPLY CHAIN MANAGEMENT

NorQuesters are difference makers and we\xe2\x80\x99re searching for someone who can lead from where they are, finding ways forward in the day-to-day operations of our campus facilities, supporting learners and NorQuesters through ensuring a clean, safe, and efficient experience.

Reporting to the Manager, Facilities Operations and Maintenance, the Facilities Services Coordinator plays a critical role in the operation of the College, acting as the primary contact for facility users and managing a wide rage of requests including facility access, custodial oversight, waste diversion, and fleet maintenance. Providing strong customer service, the Facilities Services Coordinator ensures the building and amenities meet College standards, continually looking for operational efficiencies and improvements.

HOW YOU\'LL MAKE A DIFFERENCE

Act as the primary point of contact for the Facilities Operations team, monitoring and responding to email and phone inquiries, creating and managing work orders and service requests, and overseeing the work order management system. * Provide oversight of campus custodial contract, including daily site inspections, to ensure compliance with college cleaning standards and contract requirements, monitoring and adjusting standards to meet stakeholder expectations.

• Daily operational site inspections to ensure building systems and components are functioning properly and meeting college standards (e.g., doors, lighting, washrooms, temperature control). Submits work-orders as required and follow-up on completion.
• Lead smaller-scale operational projects such as painting program and flooring replacement.
• Oversight of campus operational signage to ensure compliance with college standards and branding. Recommend and oversee signage updates and refreshes.
• Develop and maintain building standards and operations manuals, including hardware, carpet, paint, and lighting.
• Collaborate with Timetabling to ensure room and building space optimization.
• Act as a department expect of the computerized maintenance management system, including generating system reports and metrics, managing user accounts, and providing training.
• Monitor and review work orders to ensure service expectations are met, spare parts inventory is updated with physical counts and storage locations, storage locations are clean, accessible, and accurately reflect inventory count.
• Develop and deploy communications on the waste diversion program to increase awareness, reduce waste generated, and improve diversion rates, monitoring and reporting on metrics and performing audits and ad hoc inspections.
• Research, review, and implement additional waste reduction and diversion opportunities including surplus furniture, scrap metal, food services, electronics, batteries, and office supplies.
• Oversee space bookings including submitting, managing, and approving space requests, maintaining and publishing event booking spreadsheets.
• Act as the primary point of contact for key and access request, entering data for access, issuing keys, maintaining appropriate levels of security.
• Oversee campus fleet booking system, monthly vehicle inspection, reconciliation of fleet paperwork, and coordination of vehicle maintenance.

WHAT YOU BRING

• Certificate in Business or Administration, diploma preferred.
• Facility industry accreditation (IFMA, BOMI, LEED) is an asset.
• 2+ years\' of experience in a fast-paced customer-focused environment, ideally in a post-secondary environment, facilities management, or property management coordination.

WHAT MAKES YOU A DIFFERENCE MAKER

As a difference maker you bring:

• Excellent customer service with strong oral and written communication skills.
• Solid organizational, time-management, and task prioritization abilities.
• Collaborative, constructive communicator comfortable working with a wide variety of stakeholders.
• Strong initiative and self-starter.
• Analytical, data-supported problem-solving skills.
• Comfortable working in fast-paced environment.
• Computer skills within a Microsoft Office environment (e.g., Word, Excel, Outlook) with an affinity to learn new systems quickly.

SALARY: $53,230 - $69,156 reflective upon what you bring AKA your education and experience. This is a full-time permanent position with the Alberta Union of Provincial Employees (AUPE) and includes immediate access to our great pension and benefits programs.

This position will require a strong on-campus presence on a regular basis.

COMPETITION NUMBER: 2023-4091

CLOSING DATE: July 23, 2023 at 11:59 PM MDT

APPLY TO BECOME A NORQUESTER: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we\xe2\x80\x99ll make sure to do this within 28 days of the closing date.

Difference Makers. If we were to describe what NorQuest College is, we\xe2\x80\x99d say these two words. We are so fundamentally driven in our mission to make a difference to our students, our community, and to our fellow NorQuesters, that it guides what we do, who we meet, and where we are headed.

So how do we make differences?

• We empower NorQuesters. When it comes to working, it\xe2\x80\x99s up to you to decide where (on campus or from another location) and how you work. NorQuesters are expected to embody our Qs\xe2\x80\x94lead from where you are, be dependable, find ways forward\xe2\x80\x94to name a few, but how you do that is your choice!
• We unlock potential. Whether its newcomers to Canada who want to improve their English, students who want to complete their academic upgrading, learners pursuing post-secondary education, or anyone who wishes to strengthen their skills through professional development, our passion to educate touches people of all levels and all backgrounds.
• We strengthen Alberta. From our graduates who hit the ground running, to our partnerships with government, industry, and business, to our commitment to communities, including a dedicated focus on Indigenous communities, we contribute to our province and make it stronger. We strive to be an employer of choice for First Nations, M\xc3\xa9tis and Inuit people in Canada by leading, supporting, and being an ally through our work toward decolonization, reconciliation, and Indigenization.

And that\xe2\x80\x99s a snapshot of how we are Difference Makers. But there\xe2\x80\x99s so much more to us and we invite you to !

NorQuest College