Job Description

Position Summary

The Facilities Manager is responsible for the overall management, maintenance, and operational efficiency of all agency-owned and leased properties, vehicles, and related systems. This includes coordinating repairs and maintenance, overseeing fleet management, managing IT infrastructure and technology support partnerships, and ensuring all environments are safe, functional, and compliant with regulatory standards.

The Facilities Manager also leads the development of operational policies and procedures related to IT, repairs and maintenance, and fleet management, ensuring consistency, compliance, and accountability across the organization.

The position contributes to succession planning, capacity building, and cross-department collaboration, strengthening agency infrastructure, risk management, and long-term sustainability.

Key Responsibilities

1.

Property and Facilities Management

Oversee maintenance, repairs, and improvements for all residential and administrative properties.

Develop and maintain a preventative maintenance plan and contractor service schedule.

Manage vendor relationships and ensure compliance with service and inspection requirements.

Ensure buildings meet accessibility, safety, and comfort standards for supported individuals and staff.

Oversee the inspection, testing, and maintenance of fire safety and emergency systems (alarms, extinguishers, sprinklers, evacuation plans).

Maintain records and documentation of repairs, inspections, and regulatory compliance.

Lead policy development related to property and maintenance standards, ensuring procedures align with agency values and legislation.

2.

Fleet Management

Manage the agency's vehicle fleet, including acquisition, registration, insurance, maintenance, and replacement.

Develop and enforce vehicle use and safety policies, including gas card use and documentation procedures.

Track mileage, repair costs, and fuel consumption to support planning and efficiency.

Coordinate maintenance schedules and ensure all vehicles meet safety and accessibility standards.

3.

Information Technology & Systems Coordination

Liaise with IT providers to maintain network systems, Wi-Fi, and hardware across all agency sites.

Support the implementation and upkeep of technology initiatives (laptops, tablets, cameras, security systems).

Develop and update IT-related policies (equipment use, privacy, technology replacement, system access).

Monitor system performance, ensuring security, reliability, and staff accessibility.

Identify opportunities to improve communication, data security, and operational efficiency.

4.

Leadership, Collaboration & Capacity Building

Collaborate across departments to identify process improvements, cost efficiencies, and risk mitigation strategies.

Support succession planning and cross-training for maintenance and systems-related functions.

Build strong partnerships with contractors, vendors, and community partners.

Promote collaboration, safety, and accountability across all teams.

Provide regular reports to the Executive Director and Board of Directors on facility, IT, and fleet operations, risks, and recommendations.

5.

Health, Safety & Risk Management

Ensure all properties, vehicles, and equipment comply with Occupational Health and Safety and Fire Code standards.

Support the Joint Health and Safety Committee (JHSC) and ensure follow-up on recommendations.

Maintain emergency preparedness and fire evacuation plans.

Ensure contractors comply with agency policies and safety legislation.

Monitor and document incidents, inspections, and maintenance activities.

Qualifications & Experience

Post-secondary education or certification in facilities management, property management, building systems, or a related field.

Minimum 3-5 years of relevant experience in facilities, maintenance, or operations management.

Strong knowledge of building systems, fleet operations, and IT coordination.

Proven ability to develop and implement policies and procedures.

Excellent organizational, project management, and communication skills.

Demonstrated capacity to lead collaboratively and build internal systems for sustainability.

Core Competencies

Leadership and accountability

Strategic and operational thinking

Policy and systems development

Risk and resource management

Partnership and collaboration

Innovation and efficiency mindset

Commitment to inclusion and person-centered values

Working Conditions

Combination of office, community, and on-site work at agency properties. Occasional evening or weekend availability may be required to respond to maintenance or emergencies. Valid Ontario driver's license and access to a reliable vehicle required.
Job Type: Full-time

Pay: $30.00 per hour

Expected hours: No more than 40 per week

Work Location: In person