Job Description

The Royal Glenora Club is looking for a hands-on, organized, and team-focused Facilities Manager to help keep our premier private club running smoothly. Reporting to the Director of Facilities, this role oversees our facilities team and supports all building, mechanical, pool, arena, and grounds operations to ensure an exceptional Member experience.

Key Responsibilities

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Leadership & Team Support

Serve as the acting lead in the Director of Facilities' absence. Provide daily leadership, mentorship, and training to the facilities and recreation maintenance teams. Support a positive, professional, and safe work environment, modeling RGC's Core Values and Code of Conduct.

Facility Operations

Oversee the operation, upkeep, and preventative maintenance of: + Building mechanical systems (boilers, chillers, HVAC units, pumps, fire safety systems). + Pool systems, chemicals, filtration and general pool maintenance.
+ Arena operations including ice resurfacing, painting, Zamboni checks and ice removal.
+ Grounds, grass areas, trees, and outdoor tennis courts.
Perform minor repairs including HVAC troubleshooting, plumbing, electrical, drywall, painting, and general building repairs. Conduct regular site inspections to ensure compliance with safety standards, maintenance schedules, and contractor service agreements.

Operational Planning & Administration

Assist with scheduling, project planning, and seasonal work requirements. Manage inventory within budget expectations. Maintain daily equipment logs, meter readings, and accurate documentation. Supervise contractors during onsite work to ensure proper safety and quality standards.

Safety, Service & Member Experience

Respond to after-hours facility issues on a rotating basis. Address Member inquiries and concerns promptly and professionally. Promote and follow all RGC Health & Safety policies, WHMIS practices, and equipment procedures. Participate in monthly Health & Safety Committee meetings. Support setup/tear-down for events and assist with snow removal when needed.

Qualifications

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Minimum 4 years of facility maintenance experience, preferably in a recreational, multi-use facility. Minimum 2 years of maintenance/facilities supervisory / manager experience leading a team, preferably in a recreational, multi-use environment. Strong communication skills (verbal and written). Previous HVAC experience is an asset. WHMIS, CPR, and First Aid certifications are assets. Comfortable using Microsoft platforms and web-based applications (e.g., Workplace, Log Check). Ability to work independently, solve problems, and manage competing priorities. Flexibility to work evenings, weekends, and participate in on-call rotation. * Background check will be required upon hire.