Job Description

Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by 2050 - the world's largest unaddressed disability. Clearly serves this mission and the community every day by providing the most accessible and affordable optical products on the market. Vancouver born and bred, clearly was the first Canadian retailer to offer eyewear online and has now grown to be a recognized global leader in the design, manufacturing, and distribution of glasses, sunglasses, and contact lenses.

We are very excited to announce that we are further expanding our retail operations across Canada! With our innovative, fun and technologically forward designs for each new location, we're able to create more meaningful interactions with customers while continuing to provide in-store excellence with our vibrant team members. Opening more store locations across Canada allows us to continue offering our products and philanthropic initiatives, including Reincarnate, BOGO, Free Glasses for Kids, and many more.

We are now seeking a motivated Eyewear Consultant (Retail Sales Associate) to join our retail team at our NEW retail store in Mississauga at Square One!

What does a (perfect) workday look like?

As an Eyewear Consultant, you proactively assist our customers in finding their perfect pair of frames, including taking measurements and reviewing prescriptions as needed. You provide a personalized shopping experience while working hard to exceed your allocated daily targets. As a member of the retail team, you work alongside one another to display products and uplift the store's visual aesthetic. You also review daily promotions, performance goals and trending campaigns to fulfill Clearly's goals and mission.

You work directly with our doctors and clinic staff to ensure a positive and seamless patient experience across the retail floor and clinic, including working with doctors and opticians to troubleshoot and adjust frames as needed. You follow up with customers directly regarding their orders to keep them up to date and assist with other tasks as needed.

Your main KPIs?

Traffic

Sales Targets

Clinic Capacity

Clinic Conversion

Average Order Value

Why we want you?

Because our mission to eliminate poor vision is now your mission too

Because you know what you are talking about: you have previous retail sales or customer service experience

Because you are committed to driving sales and working as a team to achieve overall store sales targets

Because you have a genuine commitment to creating a memorable customer experience and making a difference in people's lives

Because you act as an ambassador by professionally representing Clearly

Because you have excellent communication and interpersonal skills

Because you have a great sense of humour and a positive attitude

Because you're eager to learn; previous optical sales experience preferred but not required

Because you are flexible with your schedule and are available to work evenings, weekends and some holidays

What's in it for you?

You will be part of a purpose driven team that is making a difference - improving lives by improving sight

Clearly will help you save for your future with 100% matching through our Employee Shareholding and Retirement Savings plans

Opportunities to volunteer and support Clearly's philanthropic initiatives

A total rewards package that includes extended medical benefits, dental benefits, vision care, and an annual flex spending account

Opportunities for personal and career development, and an annual education allowance

50% employee discounts on clearly.ca for you, your friends, and your family

A company that celebrates its wins and recognizes its highly valued team members

Clearly is an equal opportunity employer and we welcome all applicants regardless of race, gender, sexual orientation, gender identity, political beliefs, family or marital status, religion, physical disability, mental disability, or age. We are committed to creating a diverse and inclusive workplace and we value the different perspectives, opinions, and backgrounds you can bring.

Thank you for your interest in joining team Clearly! Applying for this position will allow you to be part of something incredible. To succeed on our team, you must have an entrepreneurial mindset that embraces challenges, and understands the potential of the internet as an innovative tool to buy eyewear. While we thank all candidates that expressed interest in this position, only qualified individuals will be contacted by our Talent Acquisition team.

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