Job Description

Responsibilities and Duties

Handling shipments, including communicating with clients and shipping lines for shipment bookings, communicating with transporters for pickups. Entering data and generating reports using Forwardlogic, a customized in-house cloud-based logistics process system. Building and maintaining good relations with carriers and customers. Read, monitor, and respond promptly to all incoming communications (clients and other business partners-domestic and overseas) to properly manage and control daily operational issues. Timely and accurate billing of shipments. Improve on an ongoing basis internal systems and procedures to favor customer service and department internal efficiency. Provide assistance to improve services.

Qualifications and Skills

Minimum of one year experience in international freight forwarding required. Strong communication and interpersonal skills. Strong working skills in time management. Excellent in prioritizing and organizing workload assigned.

Responsabilites et Fonctions

Gerer les expeditions en communiquant avec les clients, les compagnies maritimes et les transporteurs afin d'assurer les reservations et les ramassages dans les delais. Saisir les donnees et generer des rapports operationnels a l'aide de

Forwardlogic

, un systeme interne personnalise de logistique base sur le cloud. Etablir et maintenir de bonnes relations avec les transporteurs, les clients et les partenaires internationaux. Lire, surveiller et repondre rapidement a toutes les communications entrantes (clients et partenaires commerciaux, nationaux et internationaux) afin de bien gerer les operations quotidiennes. Assurer la facturation des expeditions de maniere exacte et ponctuelle. Ameliorer en continu les procedures internes afin de favoriser la qualite du service client et l'efficacite de l'equipe. Fournir un soutien aux efforts d'amelioration des services.

Qualifications et Competences

Minimum d'un an d'experience

dans le domaine du transport international de marchandises. Excellentes competences en

communication et en relations interpersonnelles

. Solide aptitude a la

gestion du temps

et a la gestion des priorites. Tres bonne capacite a

organiser et prioriser

la charge de travail dans un environnement dynamique.
Job Types: Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

Benefits:

Casual dress Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Tuition reimbursement Vision care
Ability to commute/relocate:

Lachine, QC: reliably commute or plan to relocate before starting work (preferred)
Experience:

Logistics: 1 year (preferred)
Work Location: In person

Application deadline: 2025-08-01
Expected start date: 2025-08-04