Job Description

:Position SummaryUnder the direct supervision of the Mutuel Manager, this position will be responsible for selling tickets and receiving payments, balancing your window at the end of each shift and verifying all cash received and answering and assisting guests with any questions or concerns they may have . This position requires flexibility for scheduling including evenings, graveyards, holidays, and weekend shifts. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.Key Accountabilities

• Sell programs and forms at designated points of sale; perform related duties (including but not limited to: accounting/reconciliation of assigned monies and inventory)
• Deliver and run assigned programs
• Deliver floats, skims, deposits and/or other assigned monies to the Money Room, Admissions offices and/or points of sale
• Balance window at the end of each shift
• Verify all cash received
• Answer guests questions, and provide information on procedures or policies
• Assist guests by providing information and resolving their concerns
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Educati on and Qualifications

• High School diploma or equivalent
• Knowledge of Horse Racing an asset
• Minimum 1 year cash handling experience
• Ability to successfully obtain a Gaming License
• Ability to maintain a high level of accuracy, excellent attention to detail
• Strong customer service, inter-personal, and communication skills, including good oral and written English, excellent computer skills and data entry experience an asset.
• Ability to multi-task and to work effectively with minimal supervision

Work Environment Considerations

• Regular office and racetrack environment, sitting or standing for long periods of time, high volume cash-handling, non-traditional work hours

About Us:GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming