We are seeking an another dedicated and organized Dental Receptionist/ Admin to join our dynamic and long-term dental family! We are expanding rapidly and we are growing our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a blend of at least 5 years dental office experience and strong communication skills to ensure a smooth operation at the front desk. The days for the position will be Tuesday to Saturday. Tracker software.
Responsibilities
Greet patients warmly and manage their check-in and check-out processes.
Schedule appointments and confirm patient visits using our electronic medical records system.
Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary.
Maintain accurate patient records, including updating medical history and insurance information.
Process payments and manage billing inquiries in accordance with office policies.
Assist in managing the flow of patients within the office to ensure timely appointments.
Collaborate with dental staff to ensure seamless communication regarding patient care. We are all about communication!
Maintain cleanliness and organization of the front desk area and waiting room.
Skills
Proficiency in dental software Tracker is a must
Strong understanding of medical terminology related to dentistry.
At least five years experience in a dental office is mandatory!
Excellent administrative skills with experience in front desk operations.
Ability to manage multiple tasks effectively in a fast-paced environment.
Strong interpersonal skills with a focus on providing outstanding customer service.
Experience with multi-line phone systems and basic office equipment is essential. Join our team as a Dental Admin, where your contributions will help create a welcoming environment for our patients while ensuring efficient office operations!
Job Type: Full-time
Pay: $30.00-$35.00 per hour
Expected hours: 35 - 40 per week
Benefits:
Company events
Dental care
Extended health care
Vision care
Experience:
Dental receptionist/ Admin: 5 years (required)
Work Location: In person
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