Job Description

Job Summary

We are seeking a positive, proactive and experienced Dental Administrator with a special interest in Hygiene Coordination, Basic Treatment Coordination and Accounts Receivable/ Collections to join our team! This will be a full-time role Monday-Friday with one Saturday shift per month for the Fall/Winter/Spring. When you are scheduled in for a Saturday shift, you will get the preceding Monday off to accommodate work/life balance.

We are a thriving clinic with a diverse patient base and as such, we are looking for someone who is compassionate, detail oriented with the ability to prioritize and multi-task.

The ideal candidate will be self-motivated with a passion for helping patients achieve optimal dental health.

Responsibilities

Manage front desk operations, including greeting patients and answering phone calls and patient inquiries with accuracy and professionalism. Schedule appointments and maintain an organized calendar for the office. Complete schedule audits. Maintain accurate and up-to-date electronic medical records. Oversee insurance claims and billing processes. Coordinate with insurance providers to ensure timely reimbursements and resolve any discrepancies which may arise. Submission of referrals and predeterminations. Assist with Accounts Receivable and Collection efforts. Process monthly payment plans.

Requirements

2-3 years of previous dental administrative experience is required. Experience with Curve Hero would be considered an asset. Strong knowledge of dental terminology to effectively communicate with healthcare professionals and patients. Excellent communication skills, both verbal and written. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. A professional demeanor with the ability to handle sensitive information confidentially. Strong organizational skills with a commitment to providing exceptional customer service.
Job Types: Full-time, Permanent

Pay: $25.00-$29.00 per hour

Expected hours: 40 per week

Benefits:

Company events Dental care On-site parking Wellness program
Work Location: In person