Job Description

Job Summary

Front Receptionist in Burlington

We are seeking a dedicated, organized and experience Dental Receptionist to join growing clinic. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires a strong understanding of medical terminology and experience with electronic medical records systems, particularly in a dental setting.

Responsibilities

Greet patients warmly and manage the check-in and check-out processes. Schedule appointments and confirm patient visits using dental software such as Dentrix or Epic. Maintain accurate patient records within electronic medical records systems. Answer phone calls promptly, addressing inquiries and providing information about services. Process patient insurance claims and verify coverage details. Assist with billing and payment processing as needed. Ensure the front desk area is organized, clean, and welcoming at all times. Collaborate with dental staff to ensure smooth patient flow throughout the office. Stay updated on office policies, procedures, and best practices in dental administration.

Experience

Previous experience as a Dental Receptionist or in a similar front desk role is preferred. Familiarity with medical terminology and administrative procedures relevant to a dental practice. Proficiency in using electronic medical records systems; experience with Dentrix is highly desirable. Strong communication skills, both verbal and written, with the ability to interact effectively with patients and staff. Experience handling phone systems and managing multiple tasks in a fast-paced environment. A detail-oriented approach with excellent organizational skills to maintain accurate records.

Office hours:

Monday to Friday 10am - 7pm Saturday 9-3
If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a dynamic dental office environment, we encourage you to apply for this rewarding position.

Job Types: Part-time

Additional pay:

Bonus pay
Benefits:

Dental care On-site parking
Schedule:

Day shift Evening shift Monday to Friday Weekends
Work Location: In person

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Benefits:

Dental care On-site parking
Experience:

Dental receptionist: 2 years (required) Dentrix: 1 year (preferred)
Work Location: In person