Job Description

Executive Director, Strategic and System Transformation and Sustainment

Business Applications

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority (PHSA), safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Executive Director, Strategic and System Transformation and Sustainment reports to the Senior Executive Director, Employee Services and Strategic Initiatives, and is accountable for PHSA\xe2\x80\x99s implementation and sustainment of a new Human Capital Management System, the sustainment of the existing HR/Pay system \xe2\x80\x93 PeopleSoft, as well as strategic and operational projects that require system support or changes to systems and/or processes. The role is accountable for leading the existing PeopleSoft sustainment team, merging current operational project teams, establishing a new HCMS implementation team, and providing strategic leadership and direction for various phases of the implementation and transformation.

The role fosters effective relationships with senior leaders across PHSA, other health authorities, the Ministry of Health and media, to achieve strategic objectives and adopt best practice. As appropriate, the role acts as the main escalation point to senior executives on urgent and/or complex issues, and manages stakeholder expectations.

What you\xe2\x80\x99ll do

• Provides leadership support to the Strategic and System Transformation and Sustainment team, including the current PeopleSoft sustainment team, a new project team, as well as the HCMS implementation team.
• Provides leadership to enable a robust operational environment through standardized processes, industry best practice, continuous quality improvement and innovative approaches and solutions to enable/support better patient care.
• Provides strategic direction and guidance to maintain stabilization of legacy system environments until the new system is live.
• For the HCMS implementation, oversees business case preparation, pre-implementation preparation, implementation, change management, optimization of processes and operating models, project governance, and sustainment of the new HCMS.
• Represents PHSA at the provincial forum as the province rolls out the HCMS implementation. Collaborates with vendor, consultants and other health authorities, to ensure a successful implementation and transition from the current system.
• Oversees all operational and strategic projects that require system support (e.g. Collective Agreement Changes implementation, staff repatriation) or changes to systems and/or processes.
• Communicates updates and make recommendations on system improvements and process optimization to senior executives, to support informed evaluation and approval of business decisions. Facilitates the implementation of approved recommendations.
• Accountable for identifying and mitigating risks related to the existing PeopleSoft sustainment team, project team, and the HCMS implementation.
• Plans, develops, and manages operating and capital budgets, allocates resources, and delivers services within budget that supports the accomplishment of goals and objectives provided in the strategic plan.
• Fosters a high performing and people focused culture that delivers high quality services. Coaches, mentors and develops staff to realize their optimal potential with a learning mindset and innovation. Promotes a collaborative and inclusive work environment.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Master\xe2\x80\x99s degree in a relevant discipline such as Human Resource, IT, and Business Administration.
• A minimum of ten (10) years of relevant experience in strategic transformation, leadership and development, change management, system implementation and project management, in large complex organizations. Experience in HR technology and transformation is desirable, as is Provincial government or healthcare experience.
• Demonstrated strategic and decisive leadership capabilities in the areas of leading self, caring about and engaging others, driving change, and achieving results. Leadership experience with a focus on system implementation and sustainment, as well as process optimization. Thorough knowledge of information systems relevant to Payroll and HR. Considerable knowledge of and experience in exercising independent judgment in reaching decisions when dealing with issues and functional responsibilities. Demonstrated knowledge of working in an environment with collective agreements, applicable legislation and regulations. Extensive experience in building and leading teams, while collaborating with external vendor and consultants. Excellent communication skills (verbal and written) with an ability to safely facilitate, negotiate, and persuade others while influencing change and decision making within a broad organizational perspective. Demonstrated creativity and problem-solving ability to manage provincial programs. Client-service orientation, as is the ability to continuously seek and improve service delivery, standards and practices. Demonstrated ability to identify emerging initiatives, trends and industry best practices while ensuring full consideration in the development and implementation of team goals and objectives.

Skills & Knowledge

• Understanding of various reports including Truth & Reconciliation Commission\xe2\x80\x99s 94 Calls to Action (2015), In Plain Sight Report (2020), BC\'s Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Models and supports full team commitment to Indigenous Cultural Safety and anti-racism.
• Demonstrates humility and heart-led leadership.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time

Salary Range: TO BE CONFIRMED. The starting salary for this position would be determined with consideration of the successful candidate\xe2\x80\x99s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: 800-1600 (Monday to Friday)
Requisition # 154036E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments\xe2\x80\x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey\xe2\x80\x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of October 24, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
Labor Agreement Excluded
Requisition # 154036E-2406945
Work Site 1795 Willingdon Avenue, Burnaby
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 800-1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 29-Feb-2024

Provincial Health Services Authority