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Credit Union Deposit Guarantee Corporation (AB)

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Executive Business Coordinator

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THE ORGANIZATION

Established in 1974 as the Credit Union Stabilization Corporation, the goal was simply to insure 100% of Alberta's credit union deposits. In 1976, the Corporation's scope of services was expanded to include credit adjudication. These challenges sparked a restructuring of the credit union system, leading to the Government of Alberta providing financial backstops to the Credit Union Stabilization Corporation and appointing an independent Board of Directors.


Known today as the

Credit Union Deposit Guarantee Corporation (CUDGC) of Alberta

, the organization continues to be the pillar of financial security for Albertans. CUDGC employs approximately 34 people and provides a regulatory role, and an array of oversight, review and advisory services focused on ensuring and supporting sound business practices and systems for credit unions. The primary stakeholders of CUDGC include, 1st Choice Savings and Credit Union, ABCU Credit Union, Bow Valley Credit Union, Calgary Police Credit Union, Christian Credit Union, Khalsa Credit Union (Alberta), Lakeland Credit Union, Rocky Credit Union, Servus Credit Union, TransCanada Credit Union, Vermilion Credit Union, and Vision Credit Union.

Mandate:

Our mandate is to provide risk-based regulatory oversight and a deposit guarantee to enable Alberta's safe and sound credit union system.

Vision:

Our vision is an Alberta credit union system that is safe, sound, and competitive within the evolving global financial services environment.

Purpose:

Our purpose is to enable safety and soundness through providing financial institution regulation to jurisdictions within which we operate by being an employer of choice, taking an agile and collaborative approach, and leveraging technology.

Core Values

CUDGC is driven by six core values that define who we are and what we stand for:

We act with integrity -

we consistently and responsibly carry out our duties in a trustworthy, fair, and ethical manner.

We are curious -

we ask questions and continually look for opportunities to innovate while managing risks.

We empower -

we set clear expectations and empower others to do their best work.

We are collaborative -

we embrace collaboration by respecting, encouraging, and valuing diverse opinions and perspectives.

We are accountable -

we take responsibility for our actions and hold ourselves accountable for delivering business results.

We care -

we care for the psychological safety, health, and well-being of one another.

COMPANY CULTURE

We foster a culture that thrives on curiosity, collaboration, and empowerment. We believe in asking questions, innovating responsibly, and continuously seeking improvement. We respect diverse opinions and perspectives and believe they drive our success.


Our work is marked by integrity and accountability. We prioritize the welfare of our team members, ensuring a safe and conducive work environment that promotes personal growth and professional development. Each day presents an opportunity to contribute and reinforce our commitment to the community we serve.

EMPLOYEE AMENITIES

We are located in Edmonton's ICE District, close to many downtown amenities. Our employees participate in a hybrid work program and are required to work in the office three set days per week. Employees have access to an on-site gym and golf simulator. This is a unique opportunity to work in a regulatory environment, building expertise and relationships within the financial services industry in Alberta and across Canada. Your talent, skills and perspective can help shape the future of Alberta's financial services industry.

THE IDEAL CANDIDATE

The

Executive Business Coordinator

role has a much broader operations scope than the average administrative assistant position. You are confident, professional, and possess the humility to engage and extend your support to anyone in the organization, from executives and board members to front-line staff and external stakeholders. You possess strong technical skills and the ability to seek technological solutions to processes and systems and even project manage their implementation (if necessary). You are an exceptional communicator, both written and verbal and equally skilled with computers and software.

POSITION SUMMARY

This newly created role reports to the Vice President, Finance & Administration. The Executive Business Coordinator serves as a key liaison between internal departments and external stakeholders, coordinating operational support activities and fostering collaborative relationships. This role combines analytical insight, attention to detail, and strength in communications to support the achievement of business objectives through day-to-day operations.

KEY RESPONSIBILITIES

Project and activity coordination:

Collaborate with stakeholders to align project and activity schedules, solve capacity constraints and prioritize deliverables to meet deadlines. Act as a liaison between departments and project managers to ensure awareness of, and adherence to, accountability frameworks, documentation requirements and other relevant corporate directives. Track project/activity progress, providing reminders and updates to stakeholders regarding upcoming obligations. Maintain organizational scheduling and information tools, including corporate calendar, project/change management templates, internal board and employee sites, and electronic filing systems. Attend internal department meetings to build strong relationships, understand business needs and proactively address items that might impact organizational effectiveness or efficiency. Draft, update and finalize meeting agendas, minutes and action lists.

Communication and documentation:

Promote a positive image by maintaining a system of controls with respect to the dissemination of information on the Corporation's behalf. Create and maintain branded corporate templates for productivity applications (i.e. Microsoft) Draft communications content and ensure timely updates for public disclosures, including website and social media. Develop internal communications (i.e. memos, newsletters, etc.) and build awareness of corporate initiatives through appropriate channels. Review and edit content of any public and/or stakeholder documents, including annual report, quarterly board reports, letters, policies/programs, job postings, standards and guidance, and regulatory directives. Foster relationships with stakeholders, including internal leadership, external advisors and stakeholder partners in the event there is a need for media response. Monitor and coordinate general inquiries, ensuring timely and appropriate responses. Store, index, and handle relevant program documents, ensuring documents/files can be retrieved easily and adhere to corporate naming and security standards. Assist in developing training and/or changing management materials and activities to support new processes and procedures, including process mapping.

Other administrative support:

Provide confidential administrative support to the Board of Directors and Executive team members, as required. Assist in the planning and execution of special projects, initiatives and events (i.e. annual planning session, hosted meetings, stakeholder presentations). Assist the Vice President, Finance and Administration, or delegate, in preparing for Board meetings including: + Preparation and posting of agenda, based on annual approved workplan.
+ Scheduling planning meetings and rolling forward documents for team completion.
+ Compiling the board meeting package with completed and approved documents within deadlines.
+ Compiling and circulating pre-meeting comments from Board Directors for Executive review and action.
+ Completing minutes and carryforward lists within 5 business days of meeting conclusion.
+ Revising minutes within 14 business days of meeting conclusion, as required.
+ Coordinate Board meeting arrangements, including meals, guest invitations and presentations.

People and Culture Activities:

Engage in team meetings and activities by demonstrating Corporations values. Display personal behaviors that are consistent and supportive of the Corporation's culture, values, policies, and programs. Participate in performance management and professional development processes, including corporate training programs. Participate in compliance reviews and internal audits. Contribute to process improvement activities and maintain procedure documentation. Utilize corporate technologies in accordance with corporate standards and role expectations. Perform other duties or responsibilities as assigned or reassigned.

QUALIFICATIONS & EDUCATION REQUIREMENTS

A related post-secondary education Business Administration, Office Management, Administration. 5+ years experience or a combination of education and relevant work experience. Experience / certification(s) (e.g. Kaizen, Prosci) with respect to organizational level change management, and lean process improvement in administration, information / records management, communications, and project flow would be desirable. Proven ability to demonstrate personal leadership in working across teams. Strong understanding of digital workplace technologies (i.e. Microsoft 365, SharePoint, Diligent Board Books or similar). Excellent communication, stakeholder engagement, and change management skills. A strong understanding of the unique Alberta economy, and a desire to serve Albertans.

COMPLIANCE

Final candidates for this position will undertake a Criminal Records Check.

INCLUSIVITY

CUDGC celebrates diversity and is committed to creating an inclusive environment for all employees. We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process.

COMPENSATION AND BENEFITS

The compensation for this position will be

$78,000.00 to $117,000.00

per annum, commensurate with qualifications and experience. Comprehensive benefits program and professional development opportunities. Commitment to work/life balance. Downtown Edmonton office (hybrid work). Company events. Dental care, disability insurance, extended health care, life insurance and health spending account. Employee assistance program. Paid time off.

CONFIDENTIALITY

In compliance and consistency with the Personal Information Protection and Electronic Documents Act ("PIPEDA"), HumanEdge shall respect the privacy and confidentiality of all personal information provided directly or indirectly verbally, electronically or in print throughout the process of candidate engagement in our search assignments.

Apply

Please submit a cover letter and resume in confidence to:

Misty Wilson, CPHR, SHRM-SCP

Senior Recruitment Consultant

Email: misty@humanedgeglobal.com

Website: www.humanedgeglobal.com

Contact us with your specific need, a request for proposal or let us discuss how HumanEdge can help.

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