Job Description

About TN Real Estate Group

TN Real Estate Group is a high-performance real estate team proudly partnered with Real Broker. Based in Kitchener, Ontario, we operate like a boutique firm with national-level tools, systems, and standards.

We're known for our marketing-first approach, elevated client service, and strong team culture built on accountability, trust, and collaboration. Our office is fast-paced and thoughtful where details matter, standards are high, and everyone is expected to bring solutions, not just problems.

The Opportunity

We're looking for an

Executive Assistant / Operations Manager

to step in as the right hand to our Broker and Founder. This is a leadership-level role for someone who thrives on responsibility, loves organization, and wants real ownership of systems, operations, and outcomes.

This is not reactive work. You'll anticipate issues before they arise, streamline inefficiencies, and continuously improve how the business operates. You'll protect your Broker's time, manage people and processes, and ensure nothing slips through the cracks.

Key Responsibilities

Executive Support & Leadership:

Gatekeeping, calendar strategy, scheduling, travel coordination, agendas, task systems, prioritization, and daily schedules.

Personal Support for Broker:

Assist with select personal errands and tasks that ensure efficiency and focus, such as coordinating appointments, managing personal scheduling, and occasional errands.

Office & Business Operations:

Vendor management, workflow oversight, troubleshooting, and maintaining a professional client-ready environment.

Team Management & Recruitment:

Recruit, train, and supervise our virtual assistant (with potential to expand as the team grows); assist with recruiting and onboarding new agents; build SOPs; and lead accountability check-ins.

Transaction & Listing Management:

Handle all transaction paperwork and documentation; oversee contracts, listing timelines, deposits, MLS compliance, photography, staging, and showings to ensure accuracy and deadlines are met.

Marketing & Brand Support:

Coordinate listing launches, manage content scheduling, create materials in Canva, liaise with photo/video vendors, and contribute ideas to strengthen social media presence and client engagement.

Client Experience:

CRM accuracy, onboarding systems, gifting, and professional resolution of concerns.

What We're Looking For

What We're Looking For

3+ years in operations, executive assistance, or real estate administration Management experience with remote or support staff preferred Organized, proactive, dependable, and detail-oriented Strong leadership and communication skills Valid driver's license and reliable transportation Flexible availability (including evenings/weekends) High level of professionalism, confidentiality, and discretion in handling sensitive business and personal information

Tech proficiency with these systems or equivalent real estate/operations platforms, including:

CRM systems (Follow Up Boss) Google Suite & Dropbox Brokerage software (Rezen) MLS tools (Matrix MLS, Proptx, Sentrilock, BrokerBay) Transaction & compliance tools (Authentisign, Webforms) Marketing/design tools (Canva)

What We Offer

Leadership role in a fast-growing, high-performing team Dynamic, energetic work environment with people who care and support each other Culture built on trust, accountability, and fun while working hard Access to industry-leading training, technology, and systems through Real Broker Clear opportunity to grow into expanded leadership as the company continues to scale

Who Thrives Here

This role is for someone who:

Loves structure and organization Takes ownership and initiative Thrives in fast-moving environments Wants a long-term leadership role in a supportive, high-performance team
Job Types: Full-time, Permanent

Pay: $55,000.00-$85,000.00 per year

Benefits:

Casual dress Company events On-site parking Paid time off
Application question(s):

Do you have at least 3 years of executive assistance experience? Do you have at least 3 years of experience Real estate administration? What is your salary expectation for this position? Have you managed transaction paperwork and documentation for real estate deals (contracts, deposits, compliance)? Which of the following systems have you used? (Indicate with yes or no to all that apply)
- Follow Up Boss (CRM)
- Google Suite
- Dropbox
- Rezen (Brokerage software)
- Matrix MLS / Proptx / Sentrilock / BrokerBay
- Authentisign / Webforms
- Canva
- None of the above

Have you assisted with recruiting or onboarding team members (agents, assistants, or staff)? Are you able to work in-office in Kitchener, ON, with flexibility for occasional evenings and weekends? Do you have a valid Ontario driver's license and reliable transportation?
Experience:

Operations management: 3 years (preferred)
Work Location: In person