Job Description

Our bottom line is different.

There\xe2\x80\x99s something special about working at ATB, and it\xe2\x80\x99s been recognized on every that matters. Maybe it\xe2\x80\x99s our exceptional culture where your is supported through market-leading benefits and you\xe2\x80\x99re free to bring your whole self to work. Maybe it\xe2\x80\x99s our commitment to a growth mindset and our unrelenting thirst for for fellow Albertans\xe2\x80\x94even the ones who aren\xe2\x80\x99t our clients.

Whatever it is, you won\xe2\x80\x99t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Job Number: REQ5867

Department: Everyday Financial Services (EFS)

System Title: Retail Banker 2

Location: Lethbridge, AB

Apply by: March 19, 2023

Paygrade: G-PFS

Is this a Union Position: No

Leader: Jara Stauth, Branch Manager

**This role requires Tuesday to Saturday schedule

**This role is required

**This role is based out of the Paramount branch and Entrepreneur Centre, but will need to work at both Mayor Magrath Dr and West Highlands branches. The team member will be required to provide their own transportation to both locations.**

As ATB\xe2\x80\x99s next Everyday Banking Advisor 2, you understand what client-centricity is. When our client\'s enter the branch, you put them at the centre of everything you do. You take ownership of delivering truly remarkable experiences that set ATB apart in our client\'s heart and mind. You are an effective team member providing outstanding experience directly to all clients in line with the strategy, service standards, vision and values of Everyday Financial Services. In a world where clients increasingly choose the values of a company over the value of what they buy, this will ensure they choose ATB.

As an Everyday Banking Advisor, you:

• Spend 80% or more of your day providing human-centred advice and assistance to ATB clients.
• Are intellectually hungry and curious to seek out information that you can then use to provide advice to the client, so the client has what is necessary to make informed decisions.
• Build sustainable deep relationships and trust with clients through open and interactive communication.
• Are professional, responsive and effective at establishing a positive rapport with our clients each and every time.
• Effectively translate information by using the right methods/tools on policies and processes when providing advice to our clients.

• Confidently utilize multiple digital tools and products available in ATB\xe2\x80\x99s digital ecosystem to provide an enhanced client experience.

Requirements

• 5+ years of client service experience
• 1-3 years of relevant experience in the retail banking industry
• Experience with lending products (loans, credit cards, etc.) would be an asset*
• Post Secondary degree/diploma in finance, business administration, or a related field

*If the sounds of this role resonates with you, but you don\xe2\x80\x99t yet have experience in a lending or financial services role, consider applying for our Everyday Banking Advisor opportunities. We offer training to get to the Personal Banking Specialist level.

At ATB, we know that as you develop in your career, you gain many transferable skills and If you believe your experience and qualities are what we are looking for, please consider applying!

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens ?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a or phone interview. If you require any accommodations, please let us know.

Stay in touch!

ATB is excited to know you\xe2\x80\x99re interested in a career with us! Follow us on , and to get the inside scoop on what our team is up to.

ATB Financial