Job Description

Events Manager (Full Time)
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What\xe2\x80\x99s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Respond to inquiries regarding catering space availability and guestroom inquires in a professional and timely manner
• Solicit local/social and corporate group business through execution of actions outlined in the Departmental Marketing Plan as well as established solicitation practices.
• To solicit from and confirm with clients, all information pertaining to the event they are planning, and to organize and distribute all information to departments through memos, banquet event orders, directives, resumes and rooming lists;
• To initiate billing procedures to ensure hotel deal with creditable clientele, as well as ensuring deposits and/or credit applications are received with adequate information;
• To coordinate with outside vendors - entertainment, electrical, audio-visual, display, floral, etc. to accommodate requirements of the client
• To create menus to satisfy client\xe2\x80\x99s individual needs, while maintaining hotel food and labour costs
• Ability to plan and organize events effectively with an acute sense of detail;
• Ensure delivery of expected guest service through follow up and coordinator with other hotel departments
• Maintain high quality of service standards required by the hotel and company;
• Solicit existing account base to generate additional bookings from the Account.
• Prompt response (within one business day) to all forms of inquiries in an effort to capture additional market share.
• Negotiate prices, prepare accurate quotes and then confirm by written contracts.
• Site inspections.
• Prepare weekly, monthly, quarterly and annual reports as required.
• Assist with the compilation of competitive intelligence information.
• Participate in trade shows, conventions and promotional events within the hotel and trade related organizations.
• Actively be a member of industry organizations such as MPI.
• Actively participate in appropriate Conference Services/Catering training.
• Other duties as assigned

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

Your experience and skills include:

• Post-Secondary education, or graduate of recognized Hotel & Restaurant Management Program or equivalent.
• Previous experience in a similar role required
• Microsoft Office Software computer literacy required.
• High energy with exceptional organization and communication skills.
• Excellent interpersonal skills, booth written and verbal.
• Must be a creative and effective leader, possessing a high degree of professionalism.
• Must be able to work independently and maintain a positive attitude within a very busy environment.
• Strong knowledge of food and beverage.
• Completion of Situational Selling courses a strong asset.

Your team and working environment:

Edmonton\'s "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskachewan River Valley, the hotel\'s charm and ever-evolving elegance has earned it the spotlight as one of the city\'s most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton\'s only four-diamond "Chateau on the River" offers unparalleled views of North America\'s largest expance of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor