Job Description

canfitpro - Event Experience Coordinator
About canfitpro
canfitpro is the largest provider of education in the Canadian fitness industry. Founded in 1993 as a voice for all fitness professionals, canfitpro delivers accessible, quality education, certifications, conferences, trade shows, and membership services. canfitpro's over 24,000 members include some of the world's best fitness professionals, health club operators, industry suppliers, and fitness consumers.
Our passion is our purpose - canfitpro inspires fitness as a desired career and lifestyle to create positive change in the lives of others.
Core Values, Purpose and Vision
At canfitpro, we live and breathe our Core Values of Caring Community, Curiosity, Commitment, Customer Mindset and Cultivate a Passion for Fitness, and we are here for a Purpose: To inspire fitness as a desired career and lifestyle to create positive change in the lives of others. Our vision is aspiring to deliver accessible learning experiences to a global audience, making fitness and mental health a part of personal wellness for everyone.
Job Overview
This role is responsible for contributing to the success of canfitpro in-person and online events and webinars. This role must manage deadlines and communications with vendors, delegates and presenters. Finally, this role is responsible for meeting registration and revenue goals.
Key Responsibilities

• Provides creative support and customer insights to the overall development of event experiences related to the annual event and meeting planning efforts including research & development, data analysis, and goal setting.
• Communicates with service providers and suppliers to deliver various aspects of the event experience, including but not limited to registration, audio/visual, volunteer management, venues, mobile app, show decorator, vendors and presenters.
• Contributes to the administrative support for event operations, logistics, budget, tracking, contracting, and reporting.
• Provides event support on premise and remotely as needed to support the execution and delivery of event experiences.

• Setup and teardown
• Facility opening and closing
• Registration support
• Welcome and orientation
• Other tasks as assigned

Communication/Business Relationships
Internal (within the Organization)
Certification & Education, B2B Sales, Marketing, Accounting
Purpose of Communication: Collaborate on event promotional material
External (outside the Organization)
Suppliers, Vendors, Volunteers, Presenters
Purpose of Communication: Managing suppliers/vendors as it relates to event planning / Coordinating with volunteers and presenters as it relates to event curriculums
Knowledge, Skills & Abilities

• Computer skills including Word, Excel, Outlook, and PowerPoint.
• Customer focused and able to work in a collaborative team environment
• Strong people skills and ability to deliver on objectives with a service minded approach
• Must be able to work in fast pace, changing environment
• Must be able to manage multiple tasks simultaneously

Core Competencies

• Customer Focus: Is dedicated to meeting the expectations and requirements of both internal and external customers. Gets customer information and uses it to help improve our products and services. Acts with the customer in mind. Establishes and maintains effective relationships with customers and gains their trust and Respect.
• Time Management: Values time and uses their time effectively and efficiently. Concentrates their efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.
• Creativity: Contributes by providing new ideas. Makes connections among previously unrelated ideas and notions. Adds value in meetings and discussions.
• Organizing: Can marshal resources (people, funding, support) to get things done. Can balance multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner.

Working Conditions

• Lifting or moving objects (event/club equipment,weights)
• Continuous sitting, use of computer, keyboard, and phone
• Continuous screen time demanding audio and visual attention
• Exposure to conditions that require the use of protective equipment
• Road or Train Travel (Yearly, 3-4 hours)

Perks of working at canfitpro

• To help lead canfitpro in its vision- we aspire to deliver accessible learning experiences to a global audience, making fitness and mental health a part of personal wellness for everyone.
• FREE Fitness membership and discounted membership for friends and family.
• Group benefits plan designed to meet employees' basic and life-changing benefits needs.
• Diversity, Equity and Inclusion Lunch & Learns to create and support a culture of learning, unlearning and celebrating our differences.
• You will receive a paid day off during your birthday month every year.
• Your career development is supported through free online learning in all areas of our business and a clear learning path will be personalized for your goals.
• canfitpro provides access to our certifications and continuing education at no cost.
• Employee Recognition Program - Bucket list - Earn coins that can be redeemed for various gift cards.

Compensation: $43,000.00 - $65,000.00
This job posting is for an existing vacancy.
Diversity and Inclusion
Canfitpro is committed to creating a diverse, inclusive and equitable environment to empower and create access and opportunity for all. We welcome applications from people of all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, veterans and anyone who may contribute to the further diversification of Canfitpro.
Canfitpro is an equal opportunity employer. Upon request, we will make accommodations available during the recruitment process to applicants with disabilities.
Recruitment Fraud Alert
Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.
Protect yourself:
GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text.
Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.

Skills Required