Job Description

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview:

The

Event Staff

position is responsible for overseeing the safety and well-being of all individuals on the property. The role includes ensuring the premises are secure during events, conducting regular walks throughout your assigned area of the property, and interacting with employees, contractors, and guests to ensure a positive experience. You will be expected to respond to various situations in a calm, professional manner and assist in managing any disruptions on the premises.

This role pays an hourly rate of $17.20-$18.20 CAD

Benefits for Part-Time roles: Pension matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities:
Ensure that all building access points are properly secured when necessary. Perform routine walks thorugh your assigned area of the property to assess and address any concerns. Respond promptly to emergency situations or disturbances, ensuring swift resolution. Maintain positive, professional interactions with staff, guests, and management at all levels. Safeguard the well-being of individuals on the property by addressing any issues proactively. Handle any disruptive individuals appropriately, with a focus on conflict resolution and positive outcomes. Work independently and use judgment to assess situations and respond accordingly. Provide clear, accurate directions when needed, particularly in emergency or urgent situations.

Qualifications:
Ontario Smart Serve Certifacation Required 6 months to 1 year of experience in a similar environment, particularly in customer-facing roles. Ability to work with minimal supervision and make sound decisions. Strong customer service skills and professional demeanor. Excellent verbal, written, and interpersonal communication skills. Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours Professional presentation, appearance, and work ethic. Comfort with using communication tools like two-way radios. Ability to interact effectively with guests, staff, and emergency personnel when necessary.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our

people

, improves our

service

, and raises our

excellence

. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.