Job Description

Powered by Passion. United by Purpose.

Build for

Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one .



We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.



From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts ( CFL ) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.



We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub , and Platinum Club.



Through MLSE Foundation and MLSE LaunchPad , we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities - and we're just getting started.



This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.



So, if you're ready to play with purpose, grow with passion, and win as one, we'd love to have you on our team.

Summary:

As a valuable member of the Security Services team, you will be part of the Leadership group of the security department delivering security services for all Maple Leaf Sports & Entertainment Ltd. properties, events, people, and assets. Your leadership, passion, and dedication to teamwork will contribute to encouraging others and living our vision and values delivering outstanding safety and security services and customer support.

Responsibilities:

This hourly position will represent the Event Day Lead for all Sporting and Concert events hosted by MLSE. The Coordinator, Event Security will be an integral part of the overall MLSE security operation. This position requires irregular hours including evenings, nights and weekends depending on the events and activities in all MLSE venues.


Lead, develop, and empower the department's security services staff. Ensure the provision of outstanding, professional security services. Communicate positively and professionally with all staff and fans. Lead by example in team management and development, applying a "one team" approach; ensure departmental integrity and championship vision delivered. Ensure the safety of fans and employees through effective crowd management. Ensure adherence by fans and employees to MLSE policies and procedures. Ensure timely and effective reporting and follow-up on all incidents. Oversee and manage third-party contractors. Act as 'Manager on Duty' representing Security services as deployed at MLSE venues. Maintain a thorough understanding of Event Security Staff Collective Bargaining Agreements in place; foster positive employer/employee relations accordingly. Assist Uniform matters including inventory and upkeep. Adhere to MLSE service standards, policies and ,procedures. Work in compliance with the provisions of the Occupational Health & Safety Act.

Qualifications:

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.

3-5 years proven experience in security services or related field. Proven track record to listen, understand and communicate effectively. Demonstrated ability to build and develop professional relationships. Sports & Entertainment environment experience is a definite asset. Experience in public relations and risk management an asset. Both a team builder and teammate who can relate professionally to all levels. Ability to enhance and lead a positive, innovative, and encouraging work environment. Shown ability to perform well under pressure; handle multiple priorities at a time. Work in compliance with the provisions of the Occupational Health & Safety Act. A positive approach, incorporating integrity, confidentiality and, discretion. Strong proficiency in using workplace software and leveraging technology to improve efficiency. Possession of valid Security License (Bill C-159) mandatory Smart Serve Certificate within the last 4 years is required . Availability to work days, evenings, weekends or nights as deployed/instructed.

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At MLSE, we are committed to building an equitable , diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com . This email is only for accommodation requests. Resumes sent to this email address will not be considered.