To represent Inn at Laurel Point in all guest interactions as "A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories". This position is accountable for the complete coordination and supervision of group events and weddings from the point of contract signing to post event follow-up and final billing.
Responsibilities:
Promptly respond to all client inquiries and provide immediate attention to their needs
Responsible for managing group blocks (whether passed along from a Sales Manager or booked directly through the Events team)
Act as main contact for event and conference organizers as well as wedding couples in the detailed planning process of their event and/or conference
Obtain and confirm event related details with clients. Organize and disseminate information to all departments through e-mail, group resumes, and banquet event orders in a professional and timely manner
Maintain close relationship with all hotel departments to meet and communicate each groups' needs
Attend banquet event review meetings, daily hotel line-up meetings, and monthly department meetings as required
Create floor plans for the best use of space for each event
Conduct site visits and actively sell weddings and other leisure groups as well as "catering only" bookings
Ensure that all accounting procedures are followed including deposits, appropriate credit and pre-payment
Maximize revenues through effective upselling
Coordinate clients' needs with suppliers and vendors to supply rental items, audio visual equipment, decor & themed items, and other needs as identified by the client
Other duties, projects, and initiatives as assigned by the or Event Manager or Director of Sales & Marketing
Qualifications:
Must have minimum one year of Event Planning experience in a 4 or 5 hotel. Candidates with equivalent restaurant planning experience will be considered Sound knowledge of food and beverage, banquet/catering and hotel operations
Post-secondary education in Hospitality & Tourism Management or related field an asset
Fundamental knowledge of OPERA (or other property management system) and Social Tables an asset
Excellent knowledge of Word and Excel
Must be available outside of regular scheduled hours as required
Strong critical thinking and negotiation abilities
Strong organizational skills and attention to detail
Exceptional listening skills and telephone etiquette
Ability to multi-task, prioritize and work well under pressure
Confident, well groomed, professional presentation
Must be self-motivated, professional and be able to work with colleagues at all levels
A strong focus on service and exceptional guest and colleague relationship building
Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship
Reports To:
Event Manager
Closing Date:
Please submit your application as soon as possible as applications are reviewed daily
Apply Now! Please email your resume to careers@laurelpoint.com. For more information, please visit our Careers page at www.laurelpoint.com/careers
What's in it for you?
Competitive Wages
A fun & friendly workplace culture that embraces diversity
Cross-training opportunities to grow your skills
Best staff meal in town and by the way, it's free!
Complimentary parking on non-restricted days during the off-season
Comprehensive benefits package
Colleague of the month recognition program
BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
Need a staycation? We've got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
Friends & Family hotel discount (so you can show off your amazing workplace)
Candidate referral bonus - $500
Industry discounts
Workshops
Cross-training opportunities
Skill and advancement training programs
Shower and locker facilities
Thank you for considering Inn at Laurel Point as your employer of choice!
Job Types: Full-time, Permanent
Pay: From $61,000.00 per year
Benefits:
Company events
Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off
RRSP match
Vision care
Wellness program
Work Location: In person
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