Job Description

Job Summary:

We are seeking a dynamic and organized Event Coordination/Customer Service to join our music school team. You will be the primary point of contact for students, parents, and instructors, handling inquiries, managing event logistics, and supporting administrative tasks.

Responsibilities:

Plan, organize, and execute school events such as recitals, concerts, workshops, auditions, and open houses.

Coordinate schedules with teachers, students, and venues.

Serve as the first point of contact for inquiries via phone, email, and in-person visits.

Assist with student registrations, class scheduling, and payment processing.

Send regular updates to students/parents about schedules, events, and policy changes.

Build strong relationships with students, families, and instructors to foster a welcoming environment.

Qualifications:

High school diploma or equivalent.

Highly organized, with strong attention to detail and multitasking abilities.

Basic computer skills.

Friendly, patient, and professional demeanor when interacting with diverse audiences.

Job Types: Full-time, Part-time

Pay: $22.36-$26.28 per hour

Expected hours: 20 per week

Additional pay:

Bonus pay Commission pay Overtime pay Tips
Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Schedule:

Day shift Evening shift Morning shift
Work Location: Hybrid remote in Pickering, ON L1W 3R2