Job Description

Who We Are

Serving students, staff, faculty and our wider community across all three campuses, the VPFA (Vice President Finance and Administration) leads and develops foundational support services to help achieve SFU\xe2\x80\x99s academic, research and community engagement missions. We deliver SFU\xe2\x80\x99s day-to-day operational and administrative needs through the work of Ancillary Services; Facilities Services; Finance; IT Services; and Safety & Risk Services. We collaboratively, respectfully and inclusively engage and work with our community partners to meet the needs of and make a difference in the everyday lives of the people we serve, in addition to creating a vibrant work culture of learning and growth for our over 600 staff.

Ancillary Services is composed of five departments that provide core services to students, faculty, staff and external community. Through Meeting, Event & Conference Services; Food; Bookstore & Spirit Shop; Parking & Sustainable Mobility Services; Document Solutions; and a variety of experience programs, Ancillary Services strives to create vibrant, engaging and welcoming spaces across all three SFU campuses.

About the Role

Provides client service and clerical support for Meeting, Events and Conference Services (MECS). Prepares meeting rooms for client occupation; assists clients with changes and additions to their on-site needs; drafts room set-up diagrams; and directs clients and client materials to and from campus loading bays. Plays a central role in greeting clients on-site and providing basic orientation to the campus. Liaises with Facilities Services, IT Services, catering, security and other campus service providers and monitors and troubleshoots all operational problems that occur in the successful running of an event. Provides primary support and assistance to Event Planners and Managers in the servicing of events on campus.

Qualifications

High School graduation and general courses or training of moderate duration (one semester or equivalent) in word processing, database and spreadsheet applications. 2 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• 45 wpm keyboarding with a high degree of accuracy.
• Good knowledge of facility security methods and procedures.
• Basic knowledge of inventory control procedures.
• Good spatial recognition abilities.
• Excellent customer service skills.
• Excellent attention to detail.
• Excellent organizational and multitasking skills.
• Excellent interpersonal, oral and written communication skills.
• Excellent analytical and problem solving skills.
• Ability to work independently and meet deadlines.
• Ability to follow oral and written instructions precisely.
• Ability to exercise mature judgement and initiative.
• Ability to use word processing, database, spreadsheet and scheduling applications (e.g. MS Word, Excel, Ungerboeck) at an intermediate level.
• Ability to use spatial drawing applications at a basic level (e.g. Visio).
• Ability to work flexible and variable hours, including early mornings, evening and weekends as required.
• Ability to work at all campuses (i.e., Vancouver, Burnaby, Surrey) and off campus locations as required.
• Ability to lift and move packages, cartons/boxes and furniture weighing up to 25 kg.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• An additional 9% pay in lieu of benefits
• After 4 consecutive months in the position, pay in lieu of benefits is increased to 16%
• Hybrid-work program for eligible positions

Additional Information

The assignment end date is June 30, 2024.

Please note: Hours of work are 11:30am to 7:00pm.

Please include your cover letter and resume in one attachment.

Equity, diversity, and inclusion are core values for Simon Fraser University. SFU encourages applications from all qualified individuals, including women, Indigenous people, persons with disabilities, visible minorities, people of all sexual orientations and gender identities and expressions, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact .

Simon Fraser University