Job Description

Event Ambassador (Casual Part-Time)

Platform Calgary

Wage - $28.50/hour

To apply, please only apply on our company website (https://platformcalgary.applytojobs.ca/). Indeed applications will not be considered.

Are you drawn to Calgary's thriving tech sector and looking to build a meaningful career that allows you to have an impact in your community? Does the prospect of city-building work excite you? If you thrive in a collaborative environment and enjoy putting your own innovative spin on things, then we think this is what you were meant to do as Platform Calgary's newest

Event Ambassador.

Reporting to the Manager of Events, the Event Ambassadors are responsible for setting up the various venue spaces at the Innovation Centre for Platform initiated and third-party client events. The primary role of the Event Ambassador is to liaise directly with clients on the day of their event to ensure the event's success. Event staff will be expected to represent Platform Calgary at hackathons, summits, networking receptions, meetings and more. Applicants for this position must be available to work during the day, evenings and/or weekends.

What will you do?

Set-up and take down a changing roster of events at the Innovation Centre Provide a high level of customer service to the client and their service providers Work with Platform Calgary Hosts, volunteers and third-party suppliers to successfully prepare, execute and conclude events at the Innovation Centre Liaise with the client to perfect the details of the event during set-up, execution, and strike Ensure the comfort of visitors, service providers, staff and volunteers Liaise with Platform Calgary Security and cleaning staff as required Provide good stewardship of the Innovation Centre venue spaces, resources, and equipment Represent Platform Calgary, communicate our mission and vision and be up to date on key messages Ensure at all times that all clients and visitors leave having had a positive experience of Platform Calgary Complete other duties as assigned

The right candidate will demonstrate the following qualifications:

Be a strong leader with exceptional customer service, interpersonal and problem-solving skills Ability to think on the fly, be proactive and provide feedback to improve the guest experience and internal processes Be willing to and able to work flexible part-time schedules, including day time shifts, evenings and weekends Be enthusiastic and self-motivated, able to work independently and be quick to take initiative Have strong communication skills and be able to think and act quickly Understand that being an ultimate host to our clients, both internal and external, and their needs is paramount Proactive problem-solving and analysis Have strong organizational skills with attention to detail and accuracy; able to multitask and manage time wisely

Who you are:

You are excellent in event/project management in a fast paced environment Have a client first and ultimate host mindset; proactively understanding clients unique needs and enthusiastically offering guidance and support Represent the Platform brand and the Platform Innovation Centre

Additional Notes:

Must have the ability to move furniture (predominantly on wheels) and set/reset rooms to specific layouts including light lifting Be able to stand for up to 8 hours Familiarity with audio visual equipment is an asset

During the interview process, we will be looking for:

A high level of professionalism and ability to connect with others to build positive relationships and be a true collaborator. Strong emotional intelligence, a high level of empathy and active listening skills. Forward thinking - you can anticipate and act on the needs and requests of multiple collaborators/contributors. Initiative - proactively create and follow through on new ideas and strategies.
We are fostering a culture of belonging that is diverse and inclusive. This begins with an equitable and accessible hiring process.

We highly encourage applications from excluded and marginalized communities, regardless of race, creed, sex, gender, orientation, religion, and including persons with disabilities, visible minorities and foreign-born residents. You do not need to meet 100% of the qualifications to apply - if you think this could be the role for you and you bring something unique to the table, submit your application! Any candidates with disabilities or who may require accommodations throughout the recruitment process are encouraged to contact jointheteam@platformcalgary.com.

To apply, please only apply on our company website (https://platformcalgary.applytojobs.ca/) Indeed applications will not be considered.

We wish to express our appreciation to all applicants for their interest; however, only candidates selected for an interview will be contacted. This position will remain open until a suitable candidate is found.

About Platform Calgary

Platform Calgary is an impact organization whose members are tech companies, large and small, united in a vision of inclusive, innovation-driven prosperity for Calgary. Platform Calgary brings together the resources of Calgary's tech ecosystem to help startups launch and grow at every step of their journey, from ideation through to scale. Our focus is on making all parts of Calgary's startup ecosystem better resourced, connected, efficient and prominent. For more information about Platform Calgary, visit platformcalgary.com.

Job Type: Part-time

Pay: $28.50 per hour

Work Location: In person