Job Description

ABOUT US GT Group, headquartered in Montreal Canada, provides a diverse network of products and services related to container transport, logistics and warehousing for the international shipping community. Serving both the domestic and international sectors for over 40 years, we bring a solid and innovative approach to client satisfaction. If you have a strong work ethic, are driven and want to be part of a team that provides growth and a collaborative environment, this opportunity is for you. YOUR ROLE Reporting to the Transportation Supervisor, the Evening Dispatcher is responsible for the daily scheduling of company and independent contracted resources to meet customer requirements, focusing on maximizing payload and utility in a safe manner. RESPONSIBILITIES Distribution

• Ensure the drivers have the proper instructions to perform their duties safely;
• Give directions to the drivers to help them fulfill their trips;
• Verify that shipping destinations are accurate on the documents and drivers’ tablets;
• Ensure that all cut-off for ships and rail are respected and that all necessary pickups are performed;
• Coordinate the daily assignment of company and contracted resources to optimize equipment utility while maintaining a high level of customer service;
• Communicate with drivers to schedule their trips.
• Verify that drivers are on time for the deliveries;
• Ensure that all trips on the planner screen are done in a timely manner;
• Optimize all pickups, drops and deliveries on a daily basis;
• Work with all departments (customer service, documentation, safety & compliance, etc.) of the organization on a daily basis;

• Find solutions for drivers issues, complaints and inquiries;
• Listen to driver concerns and act on them appropriately ;
• Resolve customs problems in a timely manner;
• Report client failures to the direct supervisor and Customer Service by email;
• Mechanical and computer failures must be reported to Safety & Compliance for recording;

• Ensure that all paperwork passing through dispatch is accurate before sending deliveries;
• Ensure all work orders and trips are recorded in the Hub (computer system) in an accurate and timely fashion;
• Ensure that all trip envelopes are accurate and complete;

• Ensure all drivers meet regulatory and corporate compliance;
• Assign the proper equipment for the jurisdiction and the job requirements;
• Ensure that the driver has adequate time to perform his duties safely and within the hours of service regulations;
• Ensure that all equipment respects all transport regulations before departing;

• Performs other related work as required.

• High School Diploma required;
• Bilingualism (French-English) is required;
• Post-secondary education is preferred;
• Minimum 2 years of related experience (Highway and Local);
• Good knowledge of the transportation industry is preferred;
• Experience in bulk and/or hazardous commodities is desirable;
• Advanced communication and driver interaction;
• Self-motivated and able to work with minimal supervision;
• Experience in computerized environment.

• Salary is commensurate with skills and within industry standards
• Group insurance is applicable after 90 worked days