Job Description

ABOUT US

Dilawri Group of Companies is Canada's largest automotive group, representing over 35 brands at more than 80 franchised dealerships. We are dedicated to providing exceptional customer service and fostering a culture of innovation and excellence. Join our team and become part of an organization that values people, performance, and community.

ABOUT THE ROLE

We are looking for an

Estimator

to join our team at

Triple Seven Chrysler Collision Centre

. The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our growing team.

Key Responsibilities:

Proactively write service estimates

Maintain excellent relationships between dealerships, insurance companies and Collision Centre customers and staff

Estimate all incoming damaged vehicles to capture all visual damages; review damages with body technician and ensure proper repair time is estimated to ensure repairs are completed as per industry standards

Perform daily walkthroughs in service areas of new and preowned vehicle lots to observe state of all vehicles, proactively prospecting for customer paid, internal and warranty collision and paint business

Ensure coverage of Collision Centre desk at all times

Perform daily quality control checks before scheduling deliveries to customers; point out any areas of concern to body technician assigned to the vehicle, correct defects, as required; report daily quality control issues to Body Shop Supervisor and/or to customers

Ensure all deliveries are handled in professional manner, explaining all areas of repairs as per the estimates with invoice to reflect repairs and document all dockets with notes and delivery dates

ABOUT YOU

Minimum 3 years of experience as an automotive damage appraiser is required for this role

Experience with Mitchell, Audatex and Ultramate software considered an asset

Proficient with MS Office (MS Word/Excel, MS Outlook)

Experience with CDK

Thorough knowledge of estimating, invoicing and paper flow

Experience in mechanical and bodywork an asset

Exceptional customer relationship builder

Excellent oral and written communication skills

Strong multi-tasking and organizational skills

Meticulous focus and attention to detail to complete and close documentation

Ability to take ownership of problems

Work well in a team environment to achieve collision centre goals

What We Offer:

Competitive salary and benefits package

Opportunities for career growth and development

A support and inclusive work environment

On-site parking



If you are searching for an opportunity to grow your career while adding value to our team - this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.


Dilawri Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.