Job Description

About Us:

Kaizen Head Spa & Lounge is a luxury Japanese-inspired wellness spa & lounge in Ottawa, specializing in scalp therapy, relaxation treatments, and curated self-scare experiences. We are committed to providing exceptional service in a tranquil, beautifully designed space that promotes peace, beauty, and well-being.

Job Summary

Kaizen Head Spa & Lounge is seeking a passionate Esthetician & scalp massage specialist to deliver an elevated self-care experience rooted in Japanese-inspired relaxation and rejuvenation. The hybrid role combines professional skincare treatments with the rapeutic scalp massage services, offering clients a holistic journey of wellness and tranquility.

Duties

Perform a customized facials, skin treatments, and head spa therapies with high standard of care. Maintain a serene, clean, and hygienic treatment space at all times. Record client treatment history, preferences, and progress. Assist at the front desk with scheduling appointments, and handling retail sales. Deliver outstanding customer service by addressing client inquiries and providing personalized recommendations. Promote and recommend spa services and retail products aligned with client needs. Collaborate with team members to ensure a seamless and luxurious spa experience.

Skills

Certified or trained in scalp massage or head spa techniques(or willingness to be trained in-house) 1+ year of experience in a spa, wellness clinic, or salon environment. Experience in front desk operations within a spa or salon setting. Knowledge of sanitation practices to maintain a safe environment for clients. Retail sales experience with an understanding of product promotion techniques. Excellent guest service skills, ensuring a pleasant experience for all clients. Sales acumen with the ability to effectively communicate product benefits.
Competitive hourly wage or commission-based structure.

Tips, retail product commission bonuses.

In-house training in scalp massage.

Opportunity for growth in a unique and serene environment.

Job Types: Full-time, Part-time

Pay: $18.00-$25.00 per hour

Benefits:

Flexible schedule On-site parking Store discount
Work Location: In person