Job Description

Nature Fresh Farms is a Leamington-based greenhouse company with facilities in Leamington, ON and Delta, OH as well as Laredo, TX. Our company and its innovative, dynamic team are expanding every day, growing new plant varieties, and introducing cutting-edge ideas and practices to the fresh produce industry. However, at Nature Fresh, we don't just grow plants - we also grow people. Our team is passionate about bringing the highest quality products to consumers, but it is also committed to creating an inspiring, diverse, and team-oriented workplace environment that everyone can enjoy. Nature Fresh Farms is a recognized leader within the greenhouse farming industry - join our team and help us continue to grow!

We are currently looking to fill a contract position for an ERP Systems Coordinator for our IT department at our Leamington, ON location.

We are looking for a highly organized and detail-oriented ERP Coordinator to join our team. The ideal candidate will be responsible for coordinating and managing ERP projects from inception to completion, ensuring that all project goals and objective are met. The ERP Coordinator will work closely with various stakeholders, including project managers, developers, and end-users, to ensure seamless communication and collaboration.

Job Specific Duties

Working with internal stakeholders, and third parties' vendors to support our systems. Analyzing internal SOPs and workflows in support of our ERP systems and bring concerns to DevOps Manager. Maintaining and analyzing master data pulled from our system to ensure accurate reporting and to identify problematic areas and suggest improvements. Testing, designing and configure implementation of our systems and new software modules to ensure a smooth transition and launches. Participate in design, configuration, and implementation ERP system and related applications. Communicate with vendors for technical support for server related issues or any other general queries. Creating and maintaining comprehensive project records. Oversee the Ticketing System to document all work and resolutions to requests and new features. Oversee ERP customization projects from initiation to completion ensuring they align with business objectives and timelines. Creating and maintaining comprehensive project records. Developing Standard Operating Procedures as required to inform and educate on new processes. Provide training to new users and existing users for any process changes/modifications. Tracks KPIs and reports on supply chain performance. Gather user requirements and research for new/existing modules in ERP software modules by testing/recreating scenarios in Test Server. Other duties as assigned

Qualifications

Educational background in Computer Science/Engineering or Information Technology required. 2-5 years of experience with software implementation. Strong proficiency in working with computers and software programs. Experience in data mining, building Excel models, Power BI reports, analysis, and reporting. Strong working knowledge of MS Office, relational databases, and ERP systems. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information. Excellent communication skills, reading, writing, listening and oral communication. Very high degree of confidentiality and integrity required regarding all aspects of the business. Ability to identify issues and problem solve independently using appropriate resources internally and externally. Comfortable providing, developing, and presenting recommendations to management. Ability to maintain respectful relationships at all levels within and outside the organization. Strong customer service orientation with ability to handle customer service situations calmly and professionally. Valid driver's license and use of personal vehicle are required as needed. Must be available to work flexible hours including weekends and extended hours if needed.

Working Conditions

Most of the day is spent in the office with some warehouse/greenhouse as needed. Works Monday-Friday, with occasional Saturdays, after hours and holidays as needed. Hours may fluctuate according to business needs.
Nature Fresh Farms is committed to providing an inclusive and barrier-free work environment, beginning with the hiring process. We are an Equal Opportunity Employer and welcome applications from candidates, in accordance with all relevant legislation. Nature Fresh Farms provides an accessible environment in which all individuals have access in a way that respects the dignity and independence of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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