Job Description

Pclass #

S9867

Who We Are

We acknowledge that Vancouver Community College (

VCC

) is located on the traditional unceded territories of the x?m??k??y??m (Musqueam), S?wx?wu7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.



For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We're one of B.C's top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.



At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.



We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together.

Position Summary

This position is responsible for administering, developing, configuring, and enhancing the organization's ERP (Ellucian Banner) integrations. Successful candidate is responsible for connecting and streamlining data flow between an organization's ERP system and other business applications. Candidate ensures that these systems work together seamlessly, enabling efficient business processes and data sharing. Utilizes technology to improve efficiency in systems administration, security, and data analytics, ensuring data integrity and ecosystem cohesion through non-ERP integration and development tools.

Duties & Responsibilities

Create, configure, and manage Ellucian Banner integrations including Ethos SDK, solution APIs, Ellucian Experience, Data Connect, etc.

Create, update, and maintain Banner Ethos Data Models, Banner Business Processes and other Banner Data models.

Develop and maintain workflows and system modifications across platforms or modules within the Ellucian Banner environment.

Develop, maintain and manage the technology and content of Ellucian Experience for both web and mobile installs.

Automation and orchestration of containerized applications, ensuring they are deployed, managed, and scaled effectively across various environments. This includes creating, deploying,
monitoring, and managing containers.


Conduct thorough testing to ensure a smooth and bug-free integration/development process.

Work closely with various departments to gather content requirements and ensure that the intranet meets the needs of all stakeholders.

Provide support to users, troubleshoot issues, and conduct training sessions to ensure effective use of Ellucian Banner.

Manage user permissions and ensure the security of Ellucian Banner.

Monitor the performance of Banner environments and implements improvements as needed.

Perform other duties as required.

Qualifications

Education and Experience

Bachelor's degree in Information Technology, Computer Science or a related field. 3 years of experience in Ellucian Banner administration or development and 2 years of container administration experience. OR an equivalent combination of training and/or experience may be substituted for the required qualifications.

Skills and Abilities

Expert Proficiency in Banner technology (eg Ethos) including the ability to diagnose and resolve technical issues related to Banner functionality, data integrity, and system performance. Proficiency in SQL queries to access and manipulate data within Banner database. Experience with web development. Demonstrated analytical and troubleshooting skills. Sound judgement and superior critical thinking and problem-solving skills. Excellent and proven interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships across departments with staff, faculty and students. Strong customer service and conflict resolution skills and the ability to handle situations with tact, diplomacy and confidentiality. Effective organization and time management skills with the ability to prioritize and manage multiple tasks at any given time. Excellent communication skills both verbal and written.

Salary Range - Prorated based on FTE

Paygrade 28 (*Pay Grade under review)- $38.56- $45.24 per hour ($2699.2 - $3166.8 bi-weekly)


Posting Detail Information

Employment Group

Support Staff (CUPE)

Type of Position

Permanent

Employment Type

Full Time

Department

INFORMATION TECHNOLOGY

Primary Location - This position may require you to work at all VCC locations.

Broadway

Is this posting only for internal applicants?

No

Desired Start Date - May be subject to change

08/04/2025

Position End Date - For Temporary Positions

Vacation Blackout Dates

Number of Hours per Week

35

Work Schedule - Hours may vary according to the needs of the Department

Monday to Friday 8:30am to 4:30pm

Eligible for Fortnight

Yes

Special Instructions to Applicant

Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants to apply.

Posting Open Date

07/31/2025

Posting Close Date

10/31/2025

Is this a pooled posting?

No