POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking full-time customer service representatives to support our inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. The ideal candidates will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow.To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.POSITION RESPONSIBILITIESKey Responsibilities:
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