Job Description

Outbound Call & Customer Follow-Up Representative (Entry Level)

Location:

Edmonton AB

Job Type:

Full-time / Part-time

Salary:

$18-$20 per hour (depending on experience) + bonuses

About Us

Lease Link Canada Corp is a growing Equipment finance company focused on providing excellent customer experiences and support. We're looking for motivated, energetic individuals to join our team as

Outbound Call & Customer Follow-Up Representatives

. No prior experience is required -- we'll provide full training!

Position Overview

As an

Outbound Call & Customer Follow-Up Representative

, you'll be responsible for reaching out to existing and potential customers to provide information, confirm details, and ensure satisfaction. You'll represent our brand with professionalism and a positive attitude while helping maintain strong customer relationships.

Key Responsibilities

Make outbound calls to current and potential customers Follow up on inquiries, quotes, or recent service interactions Record and update customer information in our CRM system Provide accurate information about products, services, and promotions Schedule appointments or forward leads to the appropriate department Deliver excellent customer service and resolve minor issues promptly Meet daily and weekly call goals

Qualifications

High school diploma or equivalent Strong verbal communication and active listening skills Basic computer and typing skills Friendly, professional phone manner Self-motivated with a positive attitude Reliable and punctual
(No previous call center or sales experience required -- we offer comprehensive training!)

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

Work Location: In person