Job Description

Faculty/Department Registrar's Office Unit SA - Enrolment Services Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 1 Position Summary
Are you a detail-oriented professional passionate about supporting students and guiding them through every step of their enrolment journey? Join us as our new

Enrolment Services Specialist!

Reporting to the Coordinator, Student Awards and Financial Aid, the Enrolment Services Specialist is responsible for the implementation of undergraduate admissions, student awards and financial aid efforts, and guiding students through the enrolment services process.

What You'll Do:

Assessing applications and determining admissibility of all undergraduate applicants to the University of Regina (including the research and conversions required); Evaluating and determining the acceptance or rejection of applicants; advise those not yet admissible on how to gain admission; Assessing transcripts to determine authenticity and ensure fraudulent credentials are not accepted, enters transcript information in Banner and indexes transcripts on UR Docs; Maintaining and updating the various automated systems such as the letter generation module, the Banner data push jobs, and the mass emailing system; Processing undergraduate admissions, re-admissions and transfers in Banner; Scanning, uploading, matching various pieces of applications and tracking files as they move through admissions workflows in UR Docs; Evaluating and correcting application data in Banner, and determines and writes correspondence requesting additional documents required for processing; Verifying student enrolment and eligibility for awards purposes; Paying out awards, processing awards applications and data clean-up in Banner and the Student Awards Management System (SAMS); Maintain and update accurate award files, prepare materials for scholarship committees, and verify student eligibility. Administer provincial, federal, and U.S. student government assistance programs while ensuring compliance and providing guidance on appeals. Support continuous improvement by monitoring processes, submitting enrolment/registration changes, and recommending enhancements to enrolment services. Maintaining an ever-changing, in-depth knowledge and understanding of enrolment policies and procedures and uses this knowledge to impart accurate information Acting as a key resource on enrolment services policies and procedures; assists and supports the University community in the interpretation and implementation of enrolment services policies and procedures; Developing and sustains relationships with potential students, students, their families, outside institutions and agents as it pertains to the functions of our offices; coordinates efforts with the faculties and colleges; Manage student data and department records while supporting training, supervision, and mentorship of student assistants, casual staff, and new employees. Providing backup to front counter staff; including in-person, telephone and email inquiries;

Plus More:

Be ready to take on additional related tasks as assigned - your role is dynamic and essential to our success!

Why Join Us?

At the University of Regina, we're more than just a campus - we're a community!

Join our team and enjoy:

Meaningful Impact:

Your work directly contributes to creating a better environment for students, faculty, and staff.

Professional Growth:

We support your development, offering opportunities for advancement and learning.

Work-Life Balance:

We value your well-being and know your personal life is most important!

Dynamic and Inclusive Workplace:

We value diversity and inclusivity. You'll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.

Innovation Culture:

We encourage fresh ideas and innovative thinking.

Competitive Compensation:

We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more!
Bring your expertise, enthusiasm, and student-focused mindset to our team. Apply today and help shape the enrolment journey!
Position Requirements

What You'll Bring to this Position:

Grade 12 supplemented by the successful completion of a recognized business course Minimum of five years related experience. A suitable combination of education and experience may be considered.

Skills That Will Ensure Your Success in the Role:

Proficiency in Microsoft Office ( Word, Excel, PowerPoint and Access) Demonstrated in-depth knowledge, skill and experience in the application of academic policies, processes and procedures within the University of Regina, with knowledge of undergraduate awards program, university structure and student finances; or equivalent experience. Working knowledge of a wide array of government student aid assistance programs. Ability to work as part of a team, including strong communication (verbal and written) skills and the ability to deal courteously and effectively with students including domestic and international students, the general public, and co-workers. Excellent customer service skills, including tact and diplomacy, while displaying a positive 'can-do' attitude. Ability to make effective administrative/procedural decisions and recommendations. Demonstrated ability to take direction and show initiative. Demonstrated ability to maintain confidentiality of records and information. Demonstrated ability to create, compose, and edit written/electronic materials. Demonstrated ability to organize multiple tasks, while maintaining accuracy and attention to detail, and to analyze complex problems. Experience working with financial information and transactions. Demonstrated high level keyboarding skills. Experience in the use of complex database systems such as Banner student system, FAST, Caspur reports, UR Docs, SAMS, and GroupWise; or equivalent database systems experience.
Physical Demands
Entering data in an office environment is required on a daily basis for 2-3 hours at at time.

Lifting or carrying objects up to 20 lbs is required for 30 minutes to 1 hour 1-3 times a year.

Delivering information through oral words to others on a daily basis for 1-5 hours per day depending on the peak times of year.

Remaining seated in an office environment is required on a daily basis for 2-3 hours at at time.

Standing/walking/moving one's self from the back office to the front office is required on a daily basis for a duration of 5-10 minutes approximately 5-10 times a day.
Pay Grade CUPE Phase 5 Salary Range $54,691.00 - $73,837.40 annually Status Term Work Hours
Monday - Friday, 8:00 am - 4:30 pm, with approximately 5 evening or weekend shifts required for special events per year.
Duration (if Term/Temporary) October 9, 2026 (with the possibility of extension or becoming permanent) Full-Time/Part-Time Full Time Preference Posting No Preference Target Posting Not Targeted
Additional Information

Contact Information

Job Open Date

09/15/2025

Job Close Date

09/21/2025

Open Until Filled

No

Special Application Instructions

We know imposter syndrome can get in the way, but we truly value diverse perspectives. Don't hesitate to apply--submit your application today!



Applicants must be legally entitled to work in Canada, and the work associated with this position must be performed within Canada.

Diversity Statement

The University of Regina is committed to an inclusive workplace that reflects the richness of the community that we serve. The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities, Indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.