Job Description

Inventor STEM School

offers innovative enrichment programs in science, engineering, robotics, architecture, and coding for children ages 3-16.

We're seeking a

dynamic Enrollment and Operations Manager

who thrives in a fast-paced, family-focused environment. Reporting to the Center Director, you'll oversee enrollment and provide exceptional service to families while keeping daily operations running smoothly. This role offers room to grow and is perfect for someone eager to take initiative and confidently manage the center's activities when leadership support is required.

Sales and Customer Engagement

Present and sell programs to prospective families to achieve enrollment goals. Deliver outstanding customer service to enhance the experience and support retention. Maintain the CRM to track inquiries, outreach, visits, trial classes, registrations, payments, and reporting. Engage with prospective and current families in person and via phone, email, and social media.
Facility and Program Operations

Ensure a safe, welcoming, and fun learning environment for students. Open and close the Center according to the daily schedule. Manage inventory of instructional and administrative supplies and equipment. Troubleshoot classroom technology and support teachers as needed. Keep reception, common areas, and classrooms organized and clean.
Administrative Operations

Order supplies and equipment; manage CRM and payment systems. Prepare reports on sales and daily cash reconciliation; handle staff communications, hiring, and onboarding. Analyze class performance and create new schedules. Perform other duties and responsibilities as assigned.
Required Experience/Qualifications

Bilingual - English and French. Available to work weekends. Enthusiasm for working with children and families. Excellent listener, patient, and attentive to prospective clients' needs. Customer service or hospitality background. Experience in an educational setting is an asset. Organized and skilled at multitasking. Comfortable with technology, Microsoft Office suite, social media, and office equipment.
Preferred Experience/Qualifications

Sales or administrative experience. Work with children (camp, tutoring center, daycare, school). Relevant Cegep or University degree (preferred). Proficiency in MS Office, Word, Excel, and web-based applications. Extra points if you love LEGO, Minecraft, robotics, or programming!
Schedule

Flexible schedule options:

School Year:

Wednesday-Friday 8 am-4 pm and weekends 7:30 am-3:30 pm

Summer & Camps:

Monday-Friday 8 am-4 pm or 9 am-5 pm
At Inventor STEM School, we believe diverse teams are the strongest teams. We encourage people of all backgrounds to apply and look forward to meeting you!

Job Types: Full-time, Permanent

Pay: $24.00-$30.00 per hour

Application question(s):

Are you available to work on Saturday & Sunday? Are you able to communicate in both French & English?
Work Location: In person