Job Description

Burlington Hydro - Powering the Careers of Tomorrow
Are you looking for a meaningful career with an organization that values teamwork, sustainability, and community impact? At Burlington Hydro, we don't just provide electricity-we are powering a brighter future for our community.
The Role
We are looking for a dedicated and dynamic individual to join our team as an Engineering Services Technician. This position plays a key role in providing technical and customer support for the design and servicing of new and existing industrial, commercial, and residential electrical distribution facilities. The role involves performing overhead and underground service analyses and designs, preparing estimates and work packages using Geographic Information System (GIS) and design software, conducting field assessments, and coordinating with customers, contractors, local authorities, and internal Operations teams to ensure all work meets Burlington Hydro's standards, policies, and regulatory requirements.
This is an on-site position at 1340 Brant Street, Burlington, and is a unionized role governed by the collective agreement. Eligible employees may participate in our Hybrid Work from Home Program, which allows for remote work one (1) day per week.
What You Will Do

• Design overhead and underground electrical distribution layouts for new services and system upgrades, including conducting field assessments, data collection and related analyses
• Prepare construction design packages, including drawings, sketches, labour and material estimates, and requisitions
• Respond to customer, contractor, electrician, and other stakeholder inquiries regarding service requirements, policies, and standards; conduct on-site meetings when required
• Assist with field layout of plant and perform associated calculations (e.g., guying, voltage drop, pulling tension)
• Review and coordinate multi-lot developments such as subdivisions and townhouse projects
• Investigate and resolve customer concerns related to voltage, vegetation/tree conflicts, or power quality
• Act as a liaison between customers, internal crews, and external contractors to support coordinated project planning and execution
• Prepare, monitor, and track instruction orders throughout the project lifecycle, ensuring timely progress, completion, and proper closeout
• Perform transformer loading and meter data analysis, recommend upgrades to address overload conditions, and monitor transformer and related asset stock levels relevant to design activities
• Identify and report any damaged or deteriorated system assets observed while in the field
• All other duties as assigned

What We Are Looking For

• Engineering Technician / Technologist diploma or degree from an accredited post-secondary institution
• Certified Engineering Technologist (C.E.T.) and/or Professional Engineer (P. Eng.) designation is preferred
• 3-5 years of engineering experience in electrical distribution system design or equivalent technical environment
• Valid G Class Ontario driver's licence with a clean abstract

What You'll Need to Be Successful

• Knowledge of overhead and underground electrical distribution systems and applicable industry standards (e.g. CSA, OESC)
• Proficient with design software and CAD systems (preferably AutoCAD, Spida Calc, and Hexagon)
• Proficient in Microsoft Office applications
• Strong mathematical and electrical systems knowledge, including AC circuits
• Ability to interpret drawings, standards, policies, and codes, and apply sound problem-solving and analytical skills
• Effective communication, customer service, and interpersonal skills
• Ability to work both independently and collaboratively in a team environment
• Adaptable and flexible, with the ability to learn new technologies, work effectively in changing or ambiguous situations, and maintain composure in all circumstances
• Physical fitness to safely perform work in all weather conditions
• Solid knowledge of industry regulations, standards, and best practices
• Reliable, energetic, and motivated with a proven safety and attendance record

Who We Are
Since 1945, Burlington Hydro has been powering the growth of Burlington with reliability, empathy and innovation. As a local distribution company (LDC), we serve a vibrant community across 188 square kilometres, delivering electricity to over 69,500 customers.
At Burlington Hydro, we're more than just an energy provider-we're committed to driving sustainability, supporting our community, and fostering a workplace where people succeed together.
Our core values - teamwork, safety, empathy, reliability, community, and stewardship - guide everything we do, from investing in smart energy solutions to ensuring a brighter future for a growing and thriving Burlington.
Why Join Us
At Burlington Hydro, we offer:

• A safe working environment for everyone
• Competitive compensation, including a competitive salary and benefits package
• Comprehensive health and dental coverage for you and your family, along with a defined benefit pension plan
• Career growth through new experiences, exciting challenges, and learning opportunities
• An inclusive culture that values diversity and belonging
• Meaningful work that supports the community we serve

How to Apply
If you're ready to take the next step in your career, apply today! Click to apply and submit your resume.
Diversity & Inclusivity
Burlington Hydro Inc. is committed to creating an inclusive workplace, and we encourage candidates from diverse backgrounds and experiences to apply. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we provide reasonable accommodation for qualified individuals with disabilities during the recruitment process. To request accommodation, please email our Human Resources team at BHI_Human_Resources@burlingtonhydro.com. Please note that this email is for accommodation requests during the recruitment process only; resumes sent to this email address will not be considered.
Application Process
All applicants must be legally entitled to work in Canada. Burlington Hydro will use email to communicate with you for all job opportunities. Please ensure you provide an updated email address that is checked daily and accepts emails from unknown users. A complete background check, including a criminal record check, will be conducted for the successful candidate. If it is determined that any background check information provided is misleading, inaccurate, or incorrect, Burlington Hydro reserves the right to discontinue the consideration of your application.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Skills Required