Job Description

Staff - Union
Job Category
BCGEU Okanagan Support Staff
Job Profile
BCGEU OK Salaried - Support Services Assistant II
Job Title
Engineering Programs Administrator
Department
UBCO | Administration | School of Engineering | Faculty of Applied Science
Compensation Range
$4,695.00 - $5,385.00 CAD Monthly
Posting End Date
February 4, 2026
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
Ongoing

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary
The School of Engineering Academic Services team provides comprehensive support for over 2000 undergraduate and graduate students to ensure they meet their full potential
throughout their academic career.
As a member of the Engineering Academic Services team, this position provides administrative and student service support to both the Graduate and Undergraduate programs in the School of Engineering. This role supports creating student course schedules, coordinating final exams, and planning prospective engineering student events.
Organizational Status
This position reports to the Project Manager, Programs and Strategy in Engineering Academic Services. Work may also be directed by the Associate Director of Programs, Program Chairs, and the Engineering Admissions Coordinator. This position interacts with faculty, staff, students, alumni, and external partners.
Work Performed
Scheduling
Supports course scheduling, timetabling, seat restrictions and classroom bookings to maximize utilization of classroom space for undergraduate and graduate level designated courses.
Prepares course timetables through comprehensive and integrated planning (involves resourceful organization of courses and liaison with other Enrolment Services).
Coordinates all aspects of course scheduling within the School of Engineering and serves as its Timetable Representative (TREP).
Creates and updates course pathways and schedules, resolves course and timetable conflicts to schedule lectures and labs and to allocate classrooms and teaching labs.
Participates in identifying processes and systems that require improvement, mapping current processes, redesigning processes, and making recommendations for change.
Liaises with timetable reps and registration support in other departments to resolve registration issues.
Creates and updates undergraduate and graduate advising sheet documents to ensure clear communication to students and with other units.
Conducts curricular verification in Workday of course instructors and schedules.
Ensures that classrooms and teaching laboratories are utilized efficiently, including space allocated through Classroom Services and space allocated to the School.
Creates and monitors School of Engineering course waitlists, reviews student's eligibility for courses and moves students into appropriate course sections as space becomes available.
Supports TA and course instructor evaluations.
Maintains and disseminates changes to policies and procedures related to registration and course scheduling.
Collects and collates various registration and enrollment statistic reports.
Acts as a resource person for faculty and staff on matters related to course scheduling, room bookings, course enrollment maintenance and registration.
Responsible for entering exam requirements into system.
Prospective Student Events
Coordinates and executes the Open House event annually, a large-scale event drawing hundreds of prospective students.
Supports other prospective student events as required, creating meetings, drafting and sending communications, booking rooms, liaising with stakeholders, and compiling recordings or summaries to maximize applicant numbers and yield, minimize melt, and smooth the transition.
General Administrative Support
Attends Committee meetings, takes minutes, and facilitates decisions made by the committee.
Participates in identifying processes and systems that require improvement, mapping current processes, redesigning, processes, and making recommendations for change
Monitors the School of Engineering website regularly and submits additions, deletions and changes in a timely manner
Performs other related duties as required.
Consequence of Error/Judgement
This role requires sound judgment and thorough knowledge of UBC, Faculty of Applied Science, and School of Engineering policies and procedures. Errors or misinformation may impact students' academic progress, professional development, and accreditation status. Poor communication or service delivery could negatively affect relationships with students, faculty, alumni, and external stakeholders, and could harm the reputation of the School and UBC.

Supervision Received
Reports directly to the Project Manager, Programs and Strategy. Work is carried out under general direction, with specific tasks assigned by the Associate Director of Programs, Communications Manager, School of Engineering course instructors, and other Enrolment Services personnel, as appropriate. The position is cross-trained to support a range of academic administrative functions within the School of Engineering.

Supervision Given
None

Minimum Qualifications
Completion of four years post-secondary. Over two years of relevant experience or the equivalent combination of education and experience.
Willingness to respect diverse perspectives, including perspectives in conflict with one's own. Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Preferred Qualifications
Experience within UBC or another post-secondary environment preferred.
Proficiency in a range of computer systems, software, and databases; ability and willingness to learn new tools as required.
Experience with website content management is an asset.
Strong organizational and time management skills with the ability to multi-task, take initiative, and meet deadlines in a fast-paced environment.
Excellent attention to detail and a high degree of accuracy.
Effective communication skills across multiple formats and audiences.
Demonstrated judgment, discretion, tact, and the ability to handle confidential information appropriately.
Comfortable interacting with diverse stakeholders in a multicultural environment.
Ability to work independently and collaboratively as part of a team.
Willingness and flexibility to work occasional evenings or weekends as required.
Intercultural communication experience considered an asset.
Familiarity with UBC and Faculty policies is an advantage.
Ability to manage the complexity of a multi-faceted role focused on supporting student success.