Job Description

Responsibilities:

• Tableau, Cognos and MicroStrategy Administrator will be responsible for administering, supporting, governing and maintaining multiple Tableau, Cognos and MicroStrategy environments in Business Intelligence Tools team. Must have a thorough understanding of Tableau, Cognos and MicroStrategy architecture and the entire product suite, administration policies, techniques and methodologies.
• Lead installation, configuration, upgrades, and patching of Tableau Server/Tableau Cloud.

Manage site architecture, server processes, and service optimization.
Ensure high availability, disaster recovery, and failover readiness. * Conduct platform onboarding, training sessions, and documentation for users.
Administer the BI platform used for pixel-perfect reporting. Integrate Tableau with DevOps tools or CI/CD pipelines if applicable. Monitor Tableau infrastructure resource usage. Forecast scaling needs and optimize infrastructure costs (especially for cloud). * Install, upgrade, configure and manage MicroStrategy platform in Linux environments.
Configure database instance, user setup, and security and governance settings in MicroStrategy.
Continuously improve the platform through tuning, optimization, governance, automation, and troubleshooting of MicroStrategy Environments. Provide MicroStrategy support for the platform, report execution and implementation, user community, and data investigations. * This is a multitasking role, and the individual is expected to support multiple application teams as well as a large and diverse Business user community.
Publish best practices, configuration recommendations, design patterns, deployment and security architecture to internal customers. * Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services in case of any disaster.
Drive Root Cause Analysis (RCA) post restoration of service and implement steps to avoid such situation. Provide technical/strategic direction and act as advisor/coach to analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices. * Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:

• 8+ years IT experience in the areas of Business Intelligence Tools (Tableau, Cognos and MicroStrategy) Development and Administration.
• 5+ years of Linux, Shell scripting experience.
• Tableau Certified Associate or Server Certified Professional. Experience with Tableau Cloud migration.
• Strong communication and stakeholder management skills.
• Analytical mindset with a proactive approach to platform reliability and performance.

Team player with a willingness to share knowledge, cross-train, and learn new technologies. * Flexible, hardworking, self-motivated, and positive outlook with the ability to handle challenging initiatives.

• Ability to prioritize, organize, make decisions, and problem-solve under pressure.
• Self-starter with minimal supervision and the ability to work in diverse teams across different locations.
• Bachelor's degree/University degree or equivalent experience.

Job Family Group: Technology
Job Family: Systems & Engineering
Time Type: Full time
Primary Location Full Time Salary Range: $120,800.00 - $170,800.00
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Skills Required