Job Description

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

This is engineering, utilities information and clerical work, supplying information in response to requests from various municipal and public sources as well as providing responses to customer service inquiries. An incumbent gathers records of utilities such as sanitary and storm sewers and water supply lines, and provides information to Municipal Superintendents, Foremen, Engineers, contractors, builders, and the general public. Other responsibilities include the maintenance of electronic records for storm, sanitary, water, and roads infrastructure assets, including customer service and work order records in both Infor Public Sector (Hansen) and SAP PM; maintenance of condition records from inspections provided by field staff and of assets to address references via a map interface. An Engineering Information Clerk answers information requests through a variety of different methods, including phone and email; distributes departmental incoming and outgoing mail as well as performs general typing tasks. Performs related work as required.

Qualifications include completion of Grade 12 plus general office, recordkeeping and public contact experience; or an equivalent combination of training and experience. Considerable knowledge of departmental policies and procedures related to the work; knowledge of filing, recordkeeping, office practices and procedures and of elementary survey, drafting and engineering practices. An incumbent will have the ability to make routine decisions according to established policies and procedures; to accurately and efficiently maintain a limited variety of records; to deal tactfully, courteously and effectively with the public and Municipal personnel at the counter or by telephone when answering enquiries, forwarding information or explaining department rules and regulations. Ability to use related software applications including databases, spreadsheets and word processing applications as well as other related equipment. A Driver\'s License for the Province of British Columbia is required.

This is a temporary full time position until February 12, 2025.

The closing date for this competition has been extended until it is filled. New applications are welcome!

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

At the City of Burnaby, we are committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve. We consistently embrace diversity and endeavor to build an inclusive workforce that celebrates the richness of our community. We warmly welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and equitable future together.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

City of Burnaby