Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you\'re part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Engine Service Officer (ESO) is a front-line position responsible for training, supervising, monitoring, and coaching Locomotive Engineers (LE), Student Locomotive Engineers (SLE), Manager Locomotive Engineers, and Conductor Locomotive Operators (CLO), regarding locomotive operations, train handling and general locomotive engineer responsibilities. In addition, the role monitors employee actions and safety performance then coaches, corrects, and reports on that performance. The incumbent acts as a subject matter expert (SME) while providing guidance and assistance to Divisional Officers on locomotive operation, train handling matters and locomotive engineer\'s role and concerns.Main ResponsibilitiesTraining of LE\xc2\xb7 Train, supervise, monitor, and coach LE, SLE, and CLO regarding locomotive operation, train handling and general locomotive engineer responsibilities\xc2\xb7 Support and conduct SLE, Manager Locomotive Engineer Training (MLET), CLO, Locomotive Event Recorder (LER), Distributed Power (DP), Trip Optimizer (TO) and other courses and training as required\xc2\xb7 Be involved in the classroom training, on-the-job training, check rides and ride-alongs on trains and counsel over telephone or voice radio\xc2\xb7 Utilize locomotive simulator in some training programs (Simulator operation can be learned upon assuming ESO position)\xc2\xb7 Train LE regarding any new technologies that are introduced\xc2\xb7 Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching\xc2\xb7 Make recommendations cost control and asset utilization in planning and execution of trainingAnalyze and Interpret Locomotive Event Recorder (LER) Data\xc2\xb7 Obtain, analyze, and interpret LER data for accident or incident investigations, monitoring LE and crew performance, and productivity analysis\xc2\xb7 Require development of superior knowledge of LER and Locomotive Digital Video Recorder (LDVR) operation and computer programs (can be learned within first months upon assuming ESO position)\xc2\xb7 Utilize other CN computer systems such as Wi-Tronix, Service Reliability System (SRS), Crew Assignment Timekeeping System (CATS), Real-Time Business Intelligence (RTBI) and Train Operation Planning and Control (TOPC) to support LER and LDVR analysis process (can be learned upon assuming ESO position)\xc2\xb7 Judge performance as displayed by LER data and other information and observationsProvide Guidance to Divisional Officers\xc2\xb7 Act as a SME, providing guidance and assistance to Divisional Officers on the locomotive operation, train handling matters and LE\'s role and concerns\xc2\xb7 Interact and make recommendations to Trainmasters, Assistant Superintendents, Superintendents, General Managers, Senior VP, Rail Traffic Control (RTC) Centre personnel, Crew Management Centre (CMC) Centre personnel, Labour Relations, Risk Management, etc.\xc2\xb7 Interact and make recommendations about safety critical, such as in cases of network disruption, locomotive system failures, and accidents or incidents\xc2\xb7 Share best practices, information, operational concerns\xc2\xb7 Participate in the safety blitz\'s, walkabouts, Health and Safety committee meetings, safety summits\xc2\xb7 Collaborate with Operating Practices on revisions required to LE Operating Manual, Distributed Power Operating Guide, Trip Optimizer Operating Guide, General Operating Instructions, and any other rules or regulations involving train handling, locomotive operations, air brakes functions, etc.Planning & Supporting Engine Service Officer Duties\xc2\xb7 Prioritize and plan ESO duties\xc2\xb7 Adjust plans on short notice to accommodate sudden occurrences or disruptions\xc2\xb7 Maintain SLE training records\xc2\xb7 Maintain records regarding train separations such as analyze records, study trends and make recommendations to reduce separations\xc2\xb7 Maintain locomotive simulators in working order and upgrade simulator programs\xc2\xb7 Study new locomotive technologies and develop job aids, training material, and courses to LE regarding those new technologies\xc2\xb7 Educate Transportation Officers (Trainmasters, Assistant Superintendents, Superintendents) regarding\xc2\xb7 Preserve LER and LDVR analysis data in cases involving major derailment, personal injuries/fatalities, crossing accidents, trespasser incidents, etc.\xc2\xb7 Provide assistance with manpower shortagesWorking ConditionsThe role is performed indoors and outdoors in various types of weather and environmental conditions and involves irregular working hours. The role requires being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires frequent travel (30%) within Canada and the United States. The incumbent must hold a valid passport.RequirementsExperienceLocomotive Engineer\xc2\xb7 Between 3 to 5 years service as a qualified LEEducation/Certification/Designation\xc2\xb7 High School Diploma or equivalent\xc2\xb7 Railway Employee Qualification Standards for Operating Crew Regulation (QSOC) and Canadian Rail Operating Rules (CROR) qualification\xc2\xb7 Valid Driver\'s LicenceCompetencies\xc2\xb7 Follows safety procedures, information security instructions and Environmental, Social and Governance (ESG) principles to lead by example\xc2\xb7 Builds and maintains an internal network to support a better overall work experience\xc2\xb7 Collaborate with key internal stakeholders to enable higher productivity\xc2\xb7 Inspires others with impactful communications and adapts to the audience\xc2\xb7 Leverages feedback and coaching to improve performance\xc2\xb7 Knows the business and stays current of industry trends\xc2\xb7 Influences others\xc2\xb7 Stays calm and adapts to changes\xc2\xb7 Time management\xc2\xb7 Maintains fitness and standards to work in a safety-sensitive environmentTechnical Skills/Knowledge\xc2\xb7 Knowledge of Microsoft Office\xc2\xb7 Advanced knowledge of Operating Rules and Regulations\xc2\xb7 Knowledge of freight car and locomotive air brakes and how they operateAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada\'s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.At CN, we are dedicated to building North America\'s most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don\'t apply unless they feel they fit the job posting at 100%. Even if you don\'t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team atAs an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway